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black screen crash on or soon after world start
Won't Fix
Attached are what I hope are the relevant log files. I've reinstalled the game, updated drivers, played without mods (despite them working before regardless), read numerous unhelpful forum posts, and yet past couple days the graphics crash (can still hear audio) on world load or shortly after. I'm out of ideas. Thank you for any help you can provide
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Dave!
Thank you for writing to us, and we apologize that you're experiencing this issue.
Could you kindly share further information concerning this issue?
Are you using multiple displays/monitors? If so, please remove other displays and try playing the game on the main display/screen to check if that resolves the issue.
Also, after investigating the provided logs, we found plenty of MOD related errors. The issue may be occurring due to obsolete or broken MODs, kindly check if the crash happens only when loading a particular modded world or even when starting/loading a new/fresh vanilla (no active MODs) world as well.
If the issue persists, please try the following workarounds that might resolve this issue ;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the game crash still occurs on the vanilla world, kindly send us the latest log files.
We are looking forward to assisting you with this issue.
Kind regards,
Keen Software House: QA Department
Hello, Dave!
Thank you for writing to us, and we apologize that you're experiencing this issue.
Could you kindly share further information concerning this issue?
Are you using multiple displays/monitors? If so, please remove other displays and try playing the game on the main display/screen to check if that resolves the issue.
Also, after investigating the provided logs, we found plenty of MOD related errors. The issue may be occurring due to obsolete or broken MODs, kindly check if the crash happens only when loading a particular modded world or even when starting/loading a new/fresh vanilla (no active MODs) world as well.
If the issue persists, please try the following workarounds that might resolve this issue ;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the game crash still occurs on the vanilla world, kindly send us the latest log files.
We are looking forward to assisting you with this issue.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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