Some weird Safe zone bug that crashes the server
Okay so my stomping ground right now is official server CA#2
As far as I know this has happened 3 times so far and I am not sure this is even the cause but you know the saying, 1 is happenstance, 2 is coincidence, 3 is a pattern.
I appears to occur when I exit safe zones however it occurs either randomly or under other conditions as I can sometimes leave and sometimes crash the server.
First time was at the Lovell Station Run by the player faction Mad Canadians on the moon
Second was an NPC base I forget which one or where but I think it was in deep space
Third was on Triton at an NPC base run by UNWE I think
I believe I wasn't the only player online during all 3 occurrences, and Dax a server admin said that the second time the server had "Locked up" (Frozen) So that makes me think that lag or server overload of some nature might have something to do with it
(First occurrence convo) https://discord.com/channels/125011928711036928/472031350065594368/1087481108393902180
(Second occurrence convo) https://discord.com/channels/125011928711036928/472031350065594368/1090205918811144302
(Third occurrence convo) https://discord.com/channels/125011928711036928/472031350065594368/1091481253880012870
Current ship version https://steamcommunity.com/sharedfiles/filedetails/?id=2955770155
Old ship version (pre earth departure) https://steamcommunity.com/sharedfiles/filedetails/?id=2955770579
Demitri my welder/grinder ship, this one is atmo configuration, currently in Ion configuration, crashes occurred in both configurations, Demitri rides on the back above the rear thrusters (thusters are off when not in use) https://steamcommunity.com/sharedfiles/filedetails/?id=2955774737
Keen Staff have always been kind and helpful when there have been issues and questions, If you have any for me or need some clarification on by creations you can find me here on discord BntyHntrMstr#1383
I have the same bug
Hello, BntyHntrMstr,
I am sorry you are experiencing this bug. None of the links worked for me so I could not have a look at it. However you are saying this is happening on one server. I tried to exit a safe zone on my own server but nothing happened. Since it is the official server, I need to get in touch with the admin and test it out there. It will take some time, so please be patient in the meantime.
Can you please give me more information as well? Can you share your log with me from the time this happened?
-You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Has this ever happened to you on any other server as well?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, BntyHntrMstr,
I am sorry you are experiencing this bug. None of the links worked for me so I could not have a look at it. However you are saying this is happening on one server. I tried to exit a safe zone on my own server but nothing happened. Since it is the official server, I need to get in touch with the admin and test it out there. It will take some time, so please be patient in the meantime.
Can you please give me more information as well? Can you share your log with me from the time this happened?
-You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Has this ever happened to you on any other server as well?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hey there QA department,
found the folder but unsure as to what specifically you guys are looking for I think these are it but well good luck with em
checking the discord logs the first one occurred at about 5:00pm est March 20th, second at about 5:30pm est March 28th, third at about 6:00pm est March 31st. Ill add my main ship blueprint here too if it works
And to answer your other question, no CA#2 is the only server I have experienced this, however CA#2 is the only server I play on so that is a bit moot
the First two logs were last modified on the 31st, the third on the 1st, and the last on the 3rd
I wish you happy bug hunting O7,
BntyHntrMstr
Hey there QA department,
found the folder but unsure as to what specifically you guys are looking for I think these are it but well good luck with em
checking the discord logs the first one occurred at about 5:00pm est March 20th, second at about 5:30pm est March 28th, third at about 6:00pm est March 31st. Ill add my main ship blueprint here too if it works
And to answer your other question, no CA#2 is the only server I have experienced this, however CA#2 is the only server I play on so that is a bit moot
the First two logs were last modified on the 31st, the third on the 1st, and the last on the 3rd
I wish you happy bug hunting O7,
BntyHntrMstr
Hello, engineer!
Thank you for providing additional information.
It has been some time since this issue was first reported. Could you kindly confirm whether the issue still persists on the said server?
If so, could you please provide us with the necessary production steps to reproduce the bug on our end?
Additionally, we kindly request if you could share the latest log files from when the crash occurred.
Kind regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for providing additional information.
It has been some time since this issue was first reported. Could you kindly confirm whether the issue still persists on the said server?
If so, could you please provide us with the necessary production steps to reproduce the bug on our end?
Additionally, we kindly request if you could share the latest log files from when the crash occurred.
Kind regards,
Keen Software House: QA Department
Hello, BntyHntrMstr,
as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello, BntyHntrMstr,
as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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