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random crashing

gamer shared this bug 20 months ago
Won't Fix

playing just fine in my own world but crashes at random points on servers

Replies (3)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, gamer,

thank you for letting us know about this issue.

We already had similar issue as you can see here.

Can you please try to solution that worked for this player first?

Please disable the feature as described here: https://support.microsoft.com/en-us/windows/core-isolation-e30ed737-17d8-42f3-a2a9-87521df09b78

If this doesn't work for you, can you please try the other workarounds:

  • Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

If the first thing would not work and any of these workarounds doesn't fix your game neither, can you please try to join any other server that you are trying in the session from which the log is? Preferably some Keen official, so you are not using the "TorchClientMod".

Please let me know in any case – if the workarounds work for you and if not, if you are experiencing the same issue on any of our official servers (Keen #).

If still happening there as well, send me new log again, please.

Kind Regards

Keen Software House: QA Department

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1

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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