This object is in archive!
Game crashes on load
Won't Fix
I've validated files, uninstalled and reinstalled game
Attaching log file
Any help is appreciated
Files:
SpaceEngineers_...
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Norman!
Sorry to hear you are experiencing this issue.
After investigating your log, it seems the game couldn't find the config (.cfg) file. If possible, could you get the config file from a friend who also plays Space Engineers (SE)? Or, you can try SE's new/fresh installation by deleting every leftover in the Roaming/SE and Steam/SE folders. Before reinstalling SE, backup your Blueprints & Save folders from \AppData\Roaming\SpaceEngineers to a different folder. Then uninstall SE from Steam. Delete every leftover file from \AppData\Roaming\SpaceEngineers and \Steam\steamapps\common\SpaceEngineers folders. Reinstall and launch the game.
If the game still crashes, kindly send us your latest crash log and also the Windows Event Viewer log when the game crash happens.
To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
Kind Regards,
Keen Software House: QA Department
Hello, Norman!
Sorry to hear you are experiencing this issue.
After investigating your log, it seems the game couldn't find the config (.cfg) file. If possible, could you get the config file from a friend who also plays Space Engineers (SE)? Or, you can try SE's new/fresh installation by deleting every leftover in the Roaming/SE and Steam/SE folders. Before reinstalling SE, backup your Blueprints & Save folders from \AppData\Roaming\SpaceEngineers to a different folder. Then uninstall SE from Steam. Delete every leftover file from \AppData\Roaming\SpaceEngineers and \Steam\steamapps\common\SpaceEngineers folders. Reinstall and launch the game.
If the game still crashes, kindly send us your latest crash log and also the Windows Event Viewer log when the game crash happens.
To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
Kind Regards,
Keen Software House: QA Department
Attaching dir listing
There is a spaceengineers.exe.config file
if it is named differently or different location , please advise
Attaching dir listing
There is a spaceengineers.exe.config file
if it is named differently or different location , please advise
Hello, Norman!
The config (.cfg) file name is " SpaceEngineers.cfg ". It should be in the \AppData\Roaming\SpaceEngineers folder.
Kind Regards,
Keen Software House: QA Department
Hello, Norman!
The config (.cfg) file name is " SpaceEngineers.cfg ". It should be in the \AppData\Roaming\SpaceEngineers folder.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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