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Searching for servers

Rayvin Black shared this bug 21 months ago
Won't Fix

when i search for servers it messed up my internet . it lags everyone else out . like my wife is playing a game or watching youtube she gets the buffering thing or looses connection as soon as i join a game it returns to normal . it only does it when i am in the server search menu. it has always done it on different computers . i have reinstalled , is there a setting that make it where it doesn't use all bandwith or what ever its doing

Replies (8)

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Hello,

Thank you for contacting Keen Software House.

We're sorry to hear that you're experiencing issues.

Can you please send me a log file of one of the affected sessions where you experience this issue in the game, please?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Does this happen all the time, every time for you? Every time you are in the server browser? This issue can not be observed later when you are already in and playing?

Thank you in advance for your reply.

Kind Regards

Keen Software House

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Only When in the server browser. after i get into a game its ok .

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ok i didnt know which one to send

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Hello!


Thank you for sending these to me. With the provided log files, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Rayvin,

thank you for reaching our forum with your problem and we are sorry that you are experiencing it in a first place.

I can see in the log, that you are using decent number of mods and scripts. Can you please try to load the game without any mods and join vanilla (no mods) server? E.g. some Keen one? Is the behavior still the same without mods, or is it still the same?

What servers you are playing on?

Please disable all mods, scripts etc and right after the game start, go and try to join some Keen save. Send me log from this session, please.

How is the issue observable in the game? Is the game freezing, stuttering, are there FPS drops or something visible? Can you please share me a video when you are entering the server browser and joining the server, so I can see how the issue look on your side?

Any other additional information that you can think of would help as well.

Kind Regards

Keen Software House: QA Department

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Its fine after i join a server it just when i am in the server list where u join servers . after i get in the server it all good .

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Hello, Rayvin,

yes, I already know thus far from your initial message.

I would need more information. Can you please answer my questions from last comment? Along with the reply, please attach new log, when you have no active mods, scripts etc. and try to connect to unmodded (preferably Keen official) server.

Also I can not find information about manufacturer of you PC in the log. Can it be ASUS by any chance?

Kind Regards

Keen Software House: QA Department

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Hello, engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, we are closing this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all the needed info there.

Thank you for understanding.

Kind Regards,

Keen Software House: QA Department

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