Submit Feedback

This object is in archive!

My friend can't join my game

Ярослав Антонович shared this bug ago

Won't Fix

Hello! I and my frined can't play in coop. So, basically, we can't connect to each other after 1st successful session. I played one session on friend's host. After that I disconnected. On the other day, while I was trying to connect to my friend's host I got timeless loading. But my friend told me, that my hero was spawned in the world. So, we tried to play on my host. And the same situation repeated. Btw, we can easily access other servers. But it doesn't matter, we wanna play together in our world, without any others players. We live in the same city, both have wired connection to Ethernet( not wireless, i mean, i connected to my router via cable). I attached my log files since the last try, when my friend have attempted to join my game.

P.S. Sorry for my english, it's not my native language.

Files:

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

URL

Ondrej Borz ●

Hello, Engineer,

thank you for letting us know.

Can you please share me more information?

If I understand your issue correctly, you are trying to play in the Lobby mode, right?

So you started the game in the Lobby mode, you friend joined the game and you played together as expected. The next day, you load the very same game again (still in Lobby mode, with all setting the same) and you friend wasn't able to connect?

Same way it was broken the other way around? When you joined friend's game it was working the first day, but the other you weren't able to connect?

And from this first time that is was working, it stays broken till now for both of you? You are not able to connect and play together at all on the previously started games?

Other servers, DS, official and single player are working fine for you both?

Can you please share me both logs from the same session? From the one player who is running the game and also from the other that is joining? I would need to see the log and the error (if any present) that the joining player gets.

It would also help if you can share me the save file of the affected world.

You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.

Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.

If you can think of any additional information that would help, please share these as well.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

URL

Ярослав Антонович ●

Hi again!

Yep, we're trying to play in Lobby mode.

Yes, after trying to connect the next day, either an endless download occurs, or the game crashes to the desktop without an error. And yes, it was broken the other way around.

We can't connect to each other's lobby even pst few days. I can't connect to my friend's lobby with his save, and he can't connect to mine one with my save.

Other servers, official and singleplayers works fine. But I don't understand what does DS mean, sorry.

For now I can send you my save file.

When my friend will find some time, I will ask him for his logs.

I hope I choosed correct folder. Also I attached some .sbl files, just in case.

I will send friend's logs later. Thank you.

Files:

URL

Ярослав Антонович ●

Logs.

Three files - three attempts.

Mine(same log, first one in the list)

And three logs from my friend. He was forced to restart game every connection attempt(last three files).

Files:

URL

Keen SWH QA Agent 2 ●

Hello, engineer!

Thank you for providing the log files and the world save.

We haven't found any major errors in the logs, and when we attempt to play with your world save in Lobby, other players can join without experiencing any issues.

So, could you try setting up a Dedicated Server using the world save you're trying to play with your friend and check if your friend can join you there?

Kindly visit this link to learn more about installing and setting up Dedicated Server (DS).

After installing the Dedicated Server manager, type %appdata% into your Windows search bar, and you will get redirected to the hidden Roaming folder. Go to; \Roaming\SpaceEngineers\Saves folder. There should be a folder with your SteamID and your saves. Copy the world save you're trying to play with your friend and paste it into the \Roaming\SpaceEngineersDedicated\Saves folder.

After that, set up Dedicated Server following the steps mentioned in the above mentioned link. On Dedicated Server Manager's Server Management screen, select your world's saved name from the list below the Saved World's option (see attached image), and click on Save & Start button. Once the DS server starts successfully, ask your friend to join your dedicated server.

Kindly let us know if you and your friend can join/play on DS.

If your friend still can't join your DS, kindly send us your friend's and your DS log files from the session.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineersDedicated.

Kind Regards,

Keen Software House: QA Department

Files:

URL

Keen SWH QA Agent 2 ●

Hello, engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, we are closing this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all the needed info there.

Thank you for understanding.

Kind Regards,

Keen Software House: QA Department

URL