This object is in archive! 

Game Will Not Launch on my COmputer

Vladimir4757 shared this bug 19 months ago
Won't Fix

It launches to the main menu for 5 seconds, then freezes, then crashes and does nothing. I get to a screen and click a button (first one is a screen welcoming you to the game), and game crashes. Launch again, that screen is gone, now there is a EULA. Click the EULA, game crashes. Launch game again, crashes immediately. Launch again, click screen to skip intro animation as I'm frustrated since I've been here now almost an hour and cannot figure why the game isn't launching. Game crashes. Finally get it to the main menu...and it crashes. It just crashes. No matter what I do, no matter what fix I do, the game crashes and there is nothing in my log files. Idk what is going on, I just bought this game, have no mods and no idea what is going on

I have :

Checked for graphics card updates

Updated C++

Updated .NET

Updated Direct X

Deleted the config

Deleted the cached shaders

Unplugged second monitor

Ran windowed by modifying config file

Verified integrity of game files

Set the launch option to disable the main menu graphics thing and the intro sequence

Restarted my PC at least 3 times

Ran malware bytes and had no virus

Turned of UAC, disabled all anti virus

Ran the program as admin

Ran Steam as admin

Ran both as admin

Done a clean install

I've gotten it to launch, but 5 seconds on the main menu and it just freezes and it doesn't hard crash, it just freezes and you have to kill it in task manager. I waited an hour A WHOLE HOUR and it did nothing at all. This is garbage, I paid for this game and all the DLC and I cannot play it.

I've posted the issue on steam and was instructed to post it here so the SE devs could see about a fix or something idk.


Computer Information:

Manufacturer: To be filled by O.E.M.

Model: To be filled by O.E.M.

Form Factor: Desktop

No Touch Input Detected

Processor Information:

CPU Vendor: AuthenticAMD

CPU Brand: AMD FX-8370 Eight-Core Processor

CPU Family: 0x15

CPU Model: 0x2

CPU Stepping: 0x0

CPU Type: 0x0

Speed: 4335 Mhz

8 logical processors

4 physical processors

HyperThreading: Supported

FCMOV: Supported

SSE2: Supported

SSE3: Supported

SSSE3: Supported

SSE4a: Supported

SSE41: Supported

SSE42: Supported

AES: Supported

AVX: Supported

AVX2: Unsupported

AVX512F: Unsupported

AVX512PF: Unsupported

AVX512ER: Unsupported

AVX512CD: Unsupported

AVX512VNNI: Unsupported

SHA: Unsupported

CMPXCHG16B: Supported

LAHF/SAHF: Supported

PrefetchW: Unsupported

Operating System Version:

Windows 10 (64 bit)

NTFS: Supported

Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:

Driver: NVIDIA GeForce RTX 3060

DirectX Driver Name: nvldumd.dll

Driver Version:

DirectX Driver Version:

Driver Date: 7 21 2022

OpenGL Version: 4.6

Desktop Color Depth: 32 bits per pixel

Monitor Refresh Rate: 60 Hz

DirectX Card: NVIDIA GeForce RTX 3060

VendorID: 0x10de

DeviceID: 0x2504

Revision: 0xa1

Number of Monitors: 2

Number of Logical Video Cards: 2

No SLI or Crossfire Detected

Primary Display Resolution: 1920 x 1080

Desktop Resolution: 3840 x 1080

Primary Display Size: 20.43" x 11.54" (23.43" diag)

51.9cm x 29.3cm (59.5cm diag)

Primary Bus: PCI Express 16x

Primary VRAM: 12287 MB

Supported MSAA Modes: 2x 4x 8x

Sound card:

Audio device: Headphones (SteelSeries Arctis


RAM: 32664 MB

VR Hardware:

VR Headset: None detected


UI Language: English

Media Type: Undetermined

Total Hard Disk Space Available: 2860496 MB

Largest Free Hard Disk Block: 615974 MB

OS Install Date: Jul 04 2022

Game Controller: None detected

MAC Address hash: 0d52defa56950703a6ff95846e48d99ebd5ee818


Disk serial number hash: 0

Number of SSDs: 0

Number of HDDs: 2

HDD sizes: 2000G1000G

I have attached the logs as well

Replies (5)


I'm also not reinstalling windows.


Also I was able to get the settings to pull up and it shows this : 1920x1080 16:9 is not supported and the resolution it supports is 16:9**

I CANNOT GET A SCREENSHOT as it crashes before i can get the screenshot.



Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House


Hello, Vladimir4757,

thanks for letting us know.

Seeing from your log, you are missing the game config (that is created upon first launch of the game). Are you able to get the *.cfg file from any other player (e.g. friend or such)? If yes, please do so and move this config file to your appdata/Roaming/SE.

As simple solution as that (along with the proper PC restart) worked for some players.

If it won't work for you or you are unable to get the file from any other player, please try the following:

  • Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (iIt means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Let me know, please, if anything from above works.

Kind Regards

Keen Software House: QA Department


Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

Replies have been locked on this page!