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Big solar power problem - Rotors stop working when the user is far away
Won't Fix
I'm playing on the official servers, and I can't leave my base because the solar panels will stop moving with the sun and the power supply will collapse. Please fix Keen
Hello, Usernamenotshown,
thanks for letting us know.
However, I do not fully understand the issue that you are talking about.
As you said you are playing on official server, I take it there are no mods included, right?
Do you mean just normal solar panels on normal rotor? Something like on the image? If yes, there is no issue on my side.
Are you using the rotor like... rotating all the time from rotor settings in Control panel? Or are you using some script injected into programmable block? If it's script, you would need to contact the script creator and let him know. Most likely this won't be issue on our side.
Also, how far do you exactly go, when you observe that the solar panels (and rotor) stop working? And how do you know it's not when you are not there and not seeing it?
If you blueprint the base and paste the blueprint into other game (single player or Lobby mode) is the issue still the same there as well? Are you playing on any (what?) planet, or do you have the base located in space?
Can you share me the blueprint (or save, if it's broken in SP/Lobby as well), so I can try it on my side with your exact build and in the same environemnt? Any other information that you can provide would help me.
For save:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
For blueprint:
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. Select the correct folder where your blueprint is saved (local or cloud), zip the file and attach it here.
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Usernamenotshown,
thanks for letting us know.
However, I do not fully understand the issue that you are talking about.
As you said you are playing on official server, I take it there are no mods included, right?
Do you mean just normal solar panels on normal rotor? Something like on the image? If yes, there is no issue on my side.
Are you using the rotor like... rotating all the time from rotor settings in Control panel? Or are you using some script injected into programmable block? If it's script, you would need to contact the script creator and let him know. Most likely this won't be issue on our side.
Also, how far do you exactly go, when you observe that the solar panels (and rotor) stop working? And how do you know it's not when you are not there and not seeing it?
If you blueprint the base and paste the blueprint into other game (single player or Lobby mode) is the issue still the same there as well? Are you playing on any (what?) planet, or do you have the base located in space?
Can you share me the blueprint (or save, if it's broken in SP/Lobby as well), so I can try it on my side with your exact build and in the same environemnt? Any other information that you can provide would help me.
For save:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
For blueprint:
You can access your blueprints files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Blueprints. Select the correct folder where your blueprint is saved (local or cloud), zip the file and attach it here.
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thanks for providing more information but I'm still not able to reproduce this said issue.
I was trying it in all possible situations - single player, Lobby mode and on dedicated server (same as official servers). I was waiting quite far from the array (3000 to 5000+ km), waiting logged off from the server, killing myself etc.
I took a note of the rotor position (the value displayed in the Control panel) and when I came back, the value was different each time, suggesting that the rotor was working all the time; when I died, when I was far away, when completely logged off.
Here are some of mine values - 73° when I started, moved away, waited (10 mins, like you), came back and the rotor value was changed properly to 110°. In all other tries, it went in the same manner (from 315°to 353°, from 355° it rolled over and the value was 30° upon my returned... and so on). See the image.
Can you confirm, that in your case, the value in rotor's Control panel in the same? That would suggest that it is not working when you are far away/logged off.
I know that providing video for this issue might be quite hard, but if you can think of something, how to show it to me visually, it would be great! If video would prove not doable, can you please at least share me a screenshot, so I know how exactly you have the array oriented towards the sun, and how the GPS system (the clock) you are mentioning is looking in the game?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thanks for providing more information but I'm still not able to reproduce this said issue.
I was trying it in all possible situations - single player, Lobby mode and on dedicated server (same as official servers). I was waiting quite far from the array (3000 to 5000+ km), waiting logged off from the server, killing myself etc.
I took a note of the rotor position (the value displayed in the Control panel) and when I came back, the value was different each time, suggesting that the rotor was working all the time; when I died, when I was far away, when completely logged off.
Here are some of mine values - 73° when I started, moved away, waited (10 mins, like you), came back and the rotor value was changed properly to 110°. In all other tries, it went in the same manner (from 315°to 353°, from 355° it rolled over and the value was 30° upon my returned... and so on). See the image.
Can you confirm, that in your case, the value in rotor's Control panel in the same? That would suggest that it is not working when you are far away/logged off.
I know that providing video for this issue might be quite hard, but if you can think of something, how to show it to me visually, it would be great! If video would prove not doable, can you please at least share me a screenshot, so I know how exactly you have the array oriented towards the sun, and how the GPS system (the clock) you are mentioning is looking in the game?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineers!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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