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Game Crashes when trying to join server
Won't Fix
Every time I try to join a GTX Gaming Server (The Unit Reborn - steam://66.23.205.204:29165), the joining server and loading game screen will appear and after a minute or so the game will either freeze and I have to restart my computer or the game will crash and close. I have attached the game log from the most recent crash. Thank you for the assistance.
Files:
SpaceEngineers_...
Hello, doug!
Sorry to hear you're experiencing issues. I can see you're having trouble fully downloading one of the mods. I'd suggest removing all your mods (after a backup) and trying to join the server again. This should then re-download them. Please let me know how you get on with this. Is this the only server you're having trouble with? Please also double-check your laptop (I believe that's what you're running) meets the requirements https://www.spaceengineersgame.com/system-requirements/
Kind regards
Laura, QA Department
Hello, doug!
Sorry to hear you're experiencing issues. I can see you're having trouble fully downloading one of the mods. I'd suggest removing all your mods (after a backup) and trying to join the server again. This should then re-download them. Please let me know how you get on with this. Is this the only server you're having trouble with? Please also double-check your laptop (I believe that's what you're running) meets the requirements https://www.spaceengineersgame.com/system-requirements/
Kind regards
Laura, QA Department
I followed your instructions and removed all mods after backing up. All mods were redownloaded and unfortunately, the same mod, Isy's Inventory Manager continues to be an issue. Also, I really only play on this server on a regular basis. Below, I have listed some specs as well as attached a screenshot of yet more specs for my laptop. (yes, you were correct). I never had an issue loading, joining, and playing on the previously mentioned server until a few weeks ago when the server went offline for a day or so. Lastly, I can still join the server in question; however, I have to completely exit Space Engineers and sometimes even sign out of my profile on my laptop. Usually, by the third attempt or so I am able to join the server successfully. Please let me know if you need more info to help fix this issue. Thanks for the help
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.60 GHz
Installed RAM16.0 GB (15.8 GB usable)
System type64-bit operating system, x64-based processor
EditionWindows 10 Home
Version21H2
Installed on10/10/2020
OS build19044.1826
ExperienceWindows Feature Experience Pack 120.2212.4180.0
I followed your instructions and removed all mods after backing up. All mods were redownloaded and unfortunately, the same mod, Isy's Inventory Manager continues to be an issue. Also, I really only play on this server on a regular basis. Below, I have listed some specs as well as attached a screenshot of yet more specs for my laptop. (yes, you were correct). I never had an issue loading, joining, and playing on the previously mentioned server until a few weeks ago when the server went offline for a day or so. Lastly, I can still join the server in question; however, I have to completely exit Space Engineers and sometimes even sign out of my profile on my laptop. Usually, by the third attempt or so I am able to join the server successfully. Please let me know if you need more info to help fix this issue. Thanks for the help
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.60 GHz
Installed RAM16.0 GB (15.8 GB usable)
System type64-bit operating system, x64-based processor
EditionWindows 10 Home
Version21H2
Installed on10/10/2020
OS build19044.1826
ExperienceWindows Feature Experience Pack 120.2212.4180.0
Hello, doug!
In this case I would try the following:
This will hopefully clear out any files if they are causing an issue.
Kind Regards
Laura, QA Department
Hello, doug!
In this case I would try the following:
This will hopefully clear out any files if they are causing an issue.
Kind Regards
Laura, QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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