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Game Crashes when trying to join server

doug stryjek shared this bug 4 years ago
Won't Fix

Every time I try to join a GTX Gaming Server (The Unit Reborn - steam://66.23.205.204:29165), the joining server and loading game screen will appear and after a minute or so the game will either freeze and I have to restart my computer or the game will crash and close. I have attached the game log from the most recent crash. Thank you for the assistance.

Replies (4)

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Hello, doug!

Sorry to hear you're experiencing issues. I can see you're having trouble fully downloading one of the mods. I'd suggest removing all your mods (after a backup) and trying to join the server again. This should then re-download them. Please let me know how you get on with this. Is this the only server you're having trouble with? Please also double-check your laptop (I believe that's what you're running) meets the requirements https://www.spaceengineersgame.com/system-requirements/

Kind regards

Laura, QA Department

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I followed your instructions and removed all mods after backing up. All mods were redownloaded and unfortunately, the same mod, Isy's Inventory Manager continues to be an issue. Also, I really only play on this server on a regular basis. Below, I have listed some specs as well as attached a screenshot of yet more specs for my laptop. (yes, you were correct). I never had an issue loading, joining, and playing on the previously mentioned server until a few weeks ago when the server went offline for a day or so. Lastly, I can still join the server in question; however, I have to completely exit Space Engineers and sometimes even sign out of my profile on my laptop. Usually, by the third attempt or so I am able to join the server successfully. Please let me know if you need more info to help fix this issue. Thanks for the help


Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.60 GHz

Installed RAM16.0 GB (15.8 GB usable)

System type64-bit operating system, x64-based processor

EditionWindows 10 Home

Version21H2

Installed on‎10/‎10/‎2020

OS build19044.1826

ExperienceWindows Feature Experience Pack 120.2212.4180.0

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Hello, doug!

In this case I would try the following:

  • Verify your game files in Steam

  • Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

/Gf6SPbRgzYgsxu0yGpc9h5madAgrgyZZ6V2OUAIgzLuIsEjclZm3YD8wHaNog0yZeFlC2LvffyUHOC_9baU4HgAq0zNOSReZyRgodF31quNe6hG0_i6p4qxiXg4NxMN3B-wLcasw_0rqnCyzvxC6PA

  • Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

  • Delete ShaderCache folder

  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

This will hopefully clear out any files if they are causing an issue.

Kind Regards

Laura, QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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