Crash to desktop at MOTD when rejoining server
This is a bit of a strange error, I can join a server (Keen AU #1) and play, but often if I quit (or am kicked for taking too long to have a cigarette), when I try to rejoin the server I get a crash right after the message of the day appears.
Sometimes Task manager reports the game is "Suspended" and shortly afterwards closes the game, but other times the game is reported as "Not Responding" and stays on top of all other windows on my main screen. It's only though using my second monitor that I can access task manager and end the task.
On a single occasion, I received the "GPU Drivers crashed / Overheating" error message, but ONLY once and my GPU runs a LOT hotter when I'm mining crypto whilst remaining stable so I'm pretty sure that was an incorrect error message.
During this "period of crashing", I can start single player games AND join other servers, only joining Keen AU #1 causes the crash.
After a period of time, and possibly a server restart, I can rejoin the server again.
I have tried deleting shader caches, joining another server, returning to main menu and trying again etc, solutions that I've found in my research of this issue.
Ultimately, the cause must be linked to the server.
PC Specs:
AMD 5950x (OC to 4.2Ghz all cores)
128GB 3200Mhz RAM
RTX 3090 OC
RTX 3070
1200W PSU
Win10 Pro
Game installed on 2TB Nvme drive.
Hello, Engineer!
Sorry to hear you're experiencing this issue. I cannot see anything obvious in your log file but as you mention, the game doesn't actually crash but becomes unresponsive/freezes. Could you please provide your windows event viewer log when this happens?
I know you say you have tried some things but I will provide a list of things to please do in case you have not:
You do not mention this but when you go away for a short time and this happens, do you have a screensaver or sleep mode at all? We have a report of this causing a similar effect here https://support.keenswh.com/spaceengineers/pc/topic/screen-saver-sleep-mode
Please let me know
Kind Regards
Laura, QA Department
Hello, Engineer!
Sorry to hear you're experiencing this issue. I cannot see anything obvious in your log file but as you mention, the game doesn't actually crash but becomes unresponsive/freezes. Could you please provide your windows event viewer log when this happens?
I know you say you have tried some things but I will provide a list of things to please do in case you have not:
You do not mention this but when you go away for a short time and this happens, do you have a screensaver or sleep mode at all? We have a report of this causing a similar effect here https://support.keenswh.com/spaceengineers/pc/topic/screen-saver-sleep-mode
Please let me know
Kind Regards
Laura, QA Department
I have been having this exact problem on a dedicated server and I have tried all found suggestions (ie deleting shadercache/spaceengineers.cfg and reinstalling the game). Taking a look at the servers console I see this message:
00:41:41.9220 [INFO] Keen: Peer2Peer_SessionRequest [007...983]
00:41:45.3141 [INFO] Keen: OnConnectedClient MSIMS attempt
00:41:45.5304 [INFO] MultiplayerManagerDedicated: Connection attempt by (mysteamID64) from (my IP)
00:41:45.7466 [INFO] MultiplayerManagerBase: Player MSIMS joined (mysteamID64)
00:41:45.8468 [INFO] Keen: World request received: MSIMS
00:42:45.9760 [INFO] MultiplayerManagerDedicated: Connection attempt by (mysteamID64) from 0.0.0.0
00:42:46.1763 [WARN] MultiplayerManagerDedicated: Player (mysteamID64) has already joined!
00:42:46.1943 [INFO] Keen: User left MSIMS
00:42:46.1943 [INFO] MultiplayerManagerBase: MSIMS (mysteamID64) Disconnected.
I have been having this exact problem on a dedicated server and I have tried all found suggestions (ie deleting shadercache/spaceengineers.cfg and reinstalling the game). Taking a look at the servers console I see this message:
00:41:41.9220 [INFO] Keen: Peer2Peer_SessionRequest [007...983]
00:41:45.3141 [INFO] Keen: OnConnectedClient MSIMS attempt
00:41:45.5304 [INFO] MultiplayerManagerDedicated: Connection attempt by (mysteamID64) from (my IP)
00:41:45.7466 [INFO] MultiplayerManagerBase: Player MSIMS joined (mysteamID64)
00:41:45.8468 [INFO] Keen: World request received: MSIMS
00:42:45.9760 [INFO] MultiplayerManagerDedicated: Connection attempt by (mysteamID64) from 0.0.0.0
00:42:46.1763 [WARN] MultiplayerManagerDedicated: Player (mysteamID64) has already joined!
00:42:46.1943 [INFO] Keen: User left MSIMS
00:42:46.1943 [INFO] MultiplayerManagerBase: MSIMS (mysteamID64) Disconnected.
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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