Sorry to hear you're experiencing issues. Could you please elaborate? Is this one particular save or is this every world you start? Has this only just started happening? I can see a couple of errors in your log. Could you please try the following?
Verify your game files in Steam
Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
After this, please let me know how you get on :)
Kind Regards
Laura, QA Department
Hello, brendan!
Sorry to hear you're experiencing issues. Could you please elaborate? Is this one particular save or is this every world you start? Has this only just started happening? I can see a couple of errors in your log. Could you please try the following?
Verify your game files in Steam
Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thanks for your reply. The bug appears in starting every new game. And interesting is that I can open my character setting but if I start new game and meet this bug first, my character setting will show the same bug and can't open too.
I'll try your method tomorrow, if I met any new problem I'll comment in time.
Thanks again~
Hi Laura,
Thanks for your reply. The bug appears in starting every new game. And interesting is that I can open my character setting but if I start new game and meet this bug first, my character setting will show the same bug and can't open too.
I'll try your method tomorrow, if I met any new problem I'll comment in time.
Thank you for the log. There is an IO exception in the log which may be connected to a problem with reading the disk from the drive. If you have the ability, could you please try to install the gamer on a different drive and let us know how you get on?
Kind Regards
Laura, QA Department
Hello, Brendan!
Thank you for the log. There is an IO exception in the log which may be connected to a problem with reading the disk from the drive. If you have the ability, could you please try to install the gamer on a different drive and let us know how you get on?
Thanks Laura, but it doesn't work again. And don't worry about me, I thought there are more difficult problems, cause I changed some C drive files a few mouths ago, and I'm other language user.
So I'd better wait next version, and try to open it again.
Thanks Laura, but it doesn't work again. And don't worry about me, I thought there are more difficult problems, cause I changed some C drive files a few mouths ago, and I'm other language user.
So I'd better wait next version, and try to open it again.
I have the same bug
Hello, brendan!
Sorry to hear you're experiencing issues. Could you please elaborate? Is this one particular save or is this every world you start? Has this only just started happening? I can see a couple of errors in your log. Could you please try the following?
After this, please let me know how you get on :)
Kind Regards
Laura, QA Department
Hello, brendan!
Sorry to hear you're experiencing issues. Could you please elaborate? Is this one particular save or is this every world you start? Has this only just started happening? I can see a couple of errors in your log. Could you please try the following?
After this, please let me know how you get on :)
Kind Regards
Laura, QA Department
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