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Crash on start
Won't Fix
So....I have seen this is a common problem.
Let me start easy. When I start the game it crashes. I tried skipping the intro video and deleting them as I have read on the forum. I updated the graphics driver, I repaired the game files, reinstalled, deleted shadercache and .cfg, basically anything. Now I am trying one last resort.....updating my Windows (will be back with an update soon). Starting the game is like on old car in the winter if I try like 100 times turning the key it may stay on. I will attach all the latest logs.
UPDATE: The windows update did not seem to impact in any way...
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Hello, David!
Thank you for your report. Unfortunately I don't see any exception in your logs. Could you please provide us a log from Windows event viewer?
I see that you have already tried general troubleshooting. Please let us know if the OS update helped you.
You can also try to:
Thank you.
Kind regards,
Keen Software House
Hello, David!
Thank you for your report. Unfortunately I don't see any exception in your logs. Could you please provide us a log from Windows event viewer?
I see that you have already tried general troubleshooting. Please let us know if the OS update helped you.
You can also try to:
Thank you.
Kind regards,
Keen Software House
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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