Crashes due to weather?
Investigating
Would someone please review this log and tell me what is the cause of the crashing that I have had... This is the fifth time today and they all appear to have been the same cause
Files:
SpaceEngineers_...
I have the same bug You can't vote. Please authorize!
as a follow up the conditions when I had the crash above, was that I was standing outside, on mars, in a storm, I think it was in this case, an ice storm. After submitting this ticket, I logged into the game again, and promptly crashed again with the same error. This time though I was inside a pressurized space, during another storm
as a follow up the conditions when I had the crash above, was that I was standing outside, on mars, in a storm, I think it was in this case, an ice storm. After submitting this ticket, I logged into the game again, and promptly crashed again with the same error. This time though I was inside a pressurized space, during another storm
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Is there any update on what is causing me to crash? I have had this crash again
Is there any update on what is causing me to crash? I have had this crash again
Hello Engineer,
Thank you for reaching out to us on our Support Forum.
After reviewing your log file, we noticed that the game is running with an active Plugin.
Please note that plugins can significantly interfere with the game's core functionality and may cause crashes or other unexpected issues such as the one you're experiencing. Additionally, since plugins are third-party modifications, we cannot guarantee their compatibility or safety, and they may potentially affect both the game and your system.
As a first step, we recommend removing all plugins and testing the game in a clean, vanilla (unmodded) state to see if the issue still occurs.
If the issue persists in an unmodded game, please send us the latest game log file from that vanilla session so we can continue investigating.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
Thank you for reaching out to us on our Support Forum.
After reviewing your log file, we noticed that the game is running with an active Plugin.
Please note that plugins can significantly interfere with the game's core functionality and may cause crashes or other unexpected issues such as the one you're experiencing. Additionally, since plugins are third-party modifications, we cannot guarantee their compatibility or safety, and they may potentially affect both the game and your system.
As a first step, we recommend removing all plugins and testing the game in a clean, vanilla (unmodded) state to see if the issue still occurs.
If the issue persists in an unmodded game, please send us the latest game log file from that vanilla session so we can continue investigating.
Kind Regards,
Keen Software House: QA Department
It is sad that support fixates on the fact that I am using plugins and won't look any deeper than that.
I can say with some certainty that they are not the cause of the problem. I have played on another server with the same plugins and had no issue.
The differences that I can think of are the following:
server that I have the issue - dedicated server hosted on G-Portal - running mods, running voxel cleanup
server that I have no issue - dedicated server hosted on private machine using Torch - running mods, no running voxel cleanup.
But, since you have chosen to fixate on the plugins I am running, well, I guess nothing is going to get resolved.
It is sad that support fixates on the fact that I am using plugins and won't look any deeper than that.
I can say with some certainty that they are not the cause of the problem. I have played on another server with the same plugins and had no issue.
The differences that I can think of are the following:
server that I have the issue - dedicated server hosted on G-Portal - running mods, running voxel cleanup
server that I have no issue - dedicated server hosted on private machine using Torch - running mods, no running voxel cleanup.
But, since you have chosen to fixate on the plugins I am running, well, I guess nothing is going to get resolved.
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