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Game launch failure

Yan Durand shared this bug ago

Investigating

Since purchasing the latest DLC, i have not been able to launch the game from either steam or via the shortcut. I have uninstalled the game twice and downloaded succesfully, yet the game refuses to launch yet says its running on steam library. Can you provide some aid into correcting this ongoing issue.

I have the same bug

Replies (2)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Yan Durand ●

Issue still ongoing as the reinstall has completed and once more via steam it shows as running but the game launcher does not respond nor does the window switch to the game. Task manager does not detect any instances of the game running at all.

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Ondrej Borz ●

Hello Engineer,

Thank you for your message and for a recent update of the situation.

In order for us to be able to investigate this issue better, could you please share a log file from one of the affected game sessions?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank you in advance.

Kind Regards,

Keen Software House: QA Department

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Yan Durand ●

the game does not want to start therefore cannot provide you with recent game session. also which specific file are you looking for under \roaming\spaceengineers

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Yan Durand ●

i believe this would be what you are looking for i assume

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