Support tickets
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I made a support ticket last night, and today can't find it, am struggling to get support for my issue and am starting to get frustrated with like 3 days and STILL unable to contact anyone about it
At this rate I'll end up getting a refund PURELY because I was unable to get support
I have the same bug
Greetings,
This ticket appears correctly in our system (as does your other).
Both tickets have been issued replies.
Did you have a third ticket we are not aware of?
You can also reach support via Support@Keenswh.com
Thank you.
Greetings,
This ticket appears correctly in our system (as does your other).
Both tickets have been issued replies.
Did you have a third ticket we are not aware of?
You can also reach support via Support@Keenswh.com
Thank you.
I see the reply in my email, but I can't see it here
I see the reply in my email, but I can't see it here
I found the ticket eventually, was expecting it to be on the main screen, not hidden in a dropdown.
On a side note; I found this too, but can't see any replies including my own
I found the ticket eventually, was expecting it to be on the main screen, not hidden in a dropdown.
On a side note; I found this too, but can't see any replies including my own
Hello Kirstan,
Thank you for your feedback.
Unfortunately we are unable to reproduce your display issue with the support portal.
Could you please open a new ticket at Support@Keenswh.com so that we can do follow-up?
We would like to determine what display issue you are experiencing.
Thank you.
Hello Kirstan,
Thank you for your feedback.
Unfortunately we are unable to reproduce your display issue with the support portal.
Could you please open a new ticket at Support@Keenswh.com so that we can do follow-up?
We would like to determine what display issue you are experiencing.
Thank you.
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