Game Crash when Initializing: No support for GPU

Henri shared this bug 4 months ago
Investigating

So, I have been playing the first game for ages, but now I can't even start the second one. My specs are:


Processor

  • AMD Ryzen 5 7600X 6-Core Processor

Graphics

  • Intel® Arc™ A750 Graphics
  • AMD Radeon™ Graphics

Audio

  • Realtek High Definition Audio
  • USB Audio Device
  • USB Audio Device
  • AMD High Definition Audio Device

Networking and I/O

  • Intel® Wi-Fi 6E AX210 160MHz
  • Realtek Gaming 2.5GbE Family Controller
  • Intel® Wireless Bluetooth®

Memory

  • 32 GB DDR5

Storage

  • Lexar SSD NM710 2TB
  • Lexar SSD NM710 2TB

Replies (16)

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1

Can attest, game does not launch on my A770, works fine once I swapped my GPU for GTX 1060 to confirm its not another problem.

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2

The Game doesn't work on my A750 also. Disappointed. Can the Devs add support pls? otherwise I'll need to refund, if there are no plans to add a support.

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1

yup, same here. i was so excited too

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2

I have a intel Arc A580 graphics saying the same thing

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1

Same Error on my System, can't even start the Game:

My Specs:

- AMD Ryzen 7 7800X3D 8-Core

- 64 GB DDR5

- Intel ARC A770 LE 16GB Graphics

- X670E-Pluss Mainboard

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Intel Nuc12 Enthusiast w/ Intel Arc770 same thing

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1

Same issue:

-arc a770

-AMD Ryzen 5 5600

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1

Same issue, Intel Arc A770 (not overclocked)

DxDiag reports signed driver (latest) and "No issues found." -- including all DX 11 versions supported. SE1 runs flawlessly, but SE2 can't start.

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I have a RTX3070 and it do not work if I use it with proton. If that can help solve GPU compatibility Have my upvote!!

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1

Same Problem...

Intel Arc A770 16gb

Ryzen 5900x

128gb ddr4


I feel a little rug pulled that second gen Intel, B580 was listed after purchasing.. My A770 is a fair bit faster than the minimum, and trades punches with the B580..


I paid for SE2 and cant play...... :(

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1

Same.. :( Paid, cant play..

I have a A770 16gb.

C'mon Keen, Arc has been out for 2 years now, and the gamer community needs Intel to succeed so we can stop $$$$$ to Ngreedia.


Plays SE1 just fine at 2k..

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1

Same problem/

Intel Arc a770 16gb phantom gaming

ryzen 7 7700

32 gb ddr5

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2

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Still no support for these cards. Can we get a rough ETA?

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1

Hello,

We are working with intel to try and find a solution.

Thankyou for your report SE2 Support

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1

Bro, just let us bypass gpu checking completly and try ourselfs. Maybe I want to play in 10 fps? Its not your business to deicide which gpu I should use.

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3

Hey DEVELOPERS. You should communicate on what's going on with Intel GPU's. If something hasn't changed by May 30th 2025. Then refunds should be given for those using Intel Arc GPU'S. I've stayed patient and seen the whole "waiting for Intel" but that's just passing the buck.

I have to admit this is the first time I've ever been disappointed in you guys and that makes me sad.

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1

The lack of transparency is frustrating, and a little concerning. "We are working with Intel" doesn't explain anything. They could be waiting for us to upgrade, figuring the game won't be nearly done by the time these cards are considered out-of-date. It's always something with Keen.

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Im Fed Up with the silence around the "we are working together with Intel bs..." I want a refund. I was Patient enough.

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