Unexpected game crash after 2 hours of play
Solved
Build v2.4.0.95
I upgraded my ship and went to fulfill the initial grinding contract from Vallation Station. This is a new save after the v2.4.0.93 upgrade, continued tonight under v2.4.0.95.
Game suddenly froze and crashed. There was a pop-up dialog apologizing for the game crash, and then the game exited. I checked the event viewer, but nothing was logged there.
I have attached the crash dump mini file in the zip, the game logs, and the current game save files broken into 3 parts because the save folder was too large.
- Parent folder is named Welcome To Verdure 18.
- Blobs.zip is the Blobs folder and the root game files
- .backups.zip and .autosaves.zip are zips of the child folders.
- .backups.zip also contains the 2 bad save files for this game
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I attempted to load the last autosave before the crash, and the game immediately crashed again. Logs and mini-dump attached,
I attempted to load the last autosave before the crash, and the game immediately crashed again. Logs and mini-dump attached,
All autosaves and manual saves for today are aborting and won't load. The uncorrupted save file from last night is gone and failed to load, being removed from the list. The only other working save for the world is the initial starting save from game creation and the only one that can be loaded. All progress has been lost.
All autosaves and manual saves for today are aborting and won't load. The uncorrupted save file from last night is gone and failed to load, being removed from the list. The only other working save for the world is the initial starting save from game creation and the only one that can be loaded. All progress has been lost.
Hello Jeff Parker,
From what I can see, the crash is caused by your GPU. From the logs I can see that your GPU drivers are outdated. Please update your GPU drivers and try to reproduce this crash again.
Let me know if this helps.
Kind Regards,
Bartosz
Keen Software House
Hello Jeff Parker,
From what I can see, the crash is caused by your GPU. From the logs I can see that your GPU drivers are outdated. Please update your GPU drivers and try to reproduce this crash again.
Let me know if this helps.
Kind Regards,
Bartosz
Keen Software House
I was notified of the graphics card update and have already applied it.
After validating the game files today, I first tried loading the bad saves under Welcome To Verdure - 18, and those are still not working.
I started a brand new game and have not experienced a crash for the past 2 days, even when I went through the grinding mission. I was also able to get to Vallis Reach, and the boulder that has the blueprint training grounds is a nice 42 km away instead of being on top of the base, like it was earlier.
I'll continue monitoring for crashes, but the game seems to be stable again for now.
I was notified of the graphics card update and have already applied it.
After validating the game files today, I first tried loading the bad saves under Welcome To Verdure - 18, and those are still not working.
I started a brand new game and have not experienced a crash for the past 2 days, even when I went through the grinding mission. I was also able to get to Vallis Reach, and the boulder that has the blueprint training grounds is a nice 42 km away instead of being on top of the base, like it was earlier.
I'll continue monitoring for crashes, but the game seems to be stable again for now.
I also went through every save and autosave file created over the last 2 days, and they are all loading successfully. The corruption that happened under Welcome To Verdure - 18 has not occurred under the new world yet.
I'm using the Save As menu option to create regular checkpoints in gameplay, and I'm continuing to back up the game data files (save files and blueprints) in case it happens again.
I also went through every save and autosave file created over the last 2 days, and they are all loading successfully. The corruption that happened under Welcome To Verdure - 18 has not occurred under the new world yet.
I'm using the Save As menu option to create regular checkpoints in gameplay, and I'm continuing to back up the game data files (save files and blueprints) in case it happens again.
Hello Jeff Parker,
Roger, I will close this thread as such. If you'll encounter such crash again, please create a new thread with the affected save attached to it.
Happy Engineering!
Kind Regards,
Bartosz
Keen Software House
Hello Jeff Parker,
Roger, I will close this thread as such. If you'll encounter such crash again, please create a new thread with the affected save attached to it.
Happy Engineering!
Kind Regards,
Bartosz
Keen Software House
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