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Xbox won't load game

Alyssa Perez shared this bug 4 years ago
Won't Fix

The game will not load past the "Keen Software" house screen and I've already restarted and power cycled multiple times.

Replies (2)

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Hello,


I would suggest following:

1) Try if you can run any other game

2) Reinstall the game and try to run it

3) Try to run the game as a different user (the console must be in Home mode, so signed players share their games).


I had similar problem a few days ago and reinstall helped in my case.

Please let us know if it helped.

Thank you.

Kind Regards

Keen Software House: QA Department

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Hello Engineer,


Since there are no new comments in this topic and we are still not able to reproduce it, we are closing this thread as outdated.


In case anyone is encountering the same or similar bug, which is not already posted in a different thread, please feel free to create a new thread with all relevant information.


Thank you.


Kind Regards


Keen Software House: QA Department

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