Dedicated Xbox server OSF Academy NOT found in JOIN listing when searching for OSF

BearGawn shared this bug 2 months ago
Solved

Host Provider: GTX Gaming

Platform: Dedicated Xbox server

Name: OSF Academy

Issue: NEW and existing players to my server are not finding it in the JOIN menu when doing a partial search for "OSF". Also, while in the JOIN menu, pressing REFRESH takes NUMEROUS times for the server to be displayed in the listing. This is VERY frustrating when there are many other server names that continually display their name every time in the JOIN listing upon every listing refresh. This server has been up over 4 months so its not an issue of being new. Can this be resolved sooner than later please. The support Staff at GTX Gaming have also reported this issue to the KEEN support team from their direct contact as they have noticed the same issue.

Thanks in advance .

PS. Since this is a JOIN address book issue on the KEEN side and not the GTX Gaming server per GTX Gaming Support staff,

Comments (2)

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Hello Engineer,

We have managed to reproduce the issue. It has been reported into our system. As a temporary fix please only use lower case letters in the search field. Searching for "osf" or "academy" should work.

We will update this ticket when we know more.

Thank you!

Kind regards,

Keen Software House: QA Department

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Hello, Engineer!

This issue shall be already fixed with new game version (v199.020). Closing this thread, now as fixed.

If you are still experiencing it even on the newest version, please let us know either by commenting here or opening completely new thread (that´s the better option for us).

Kind Regards

Keen Software House: QA Department