Dedicated Xbox server OSF Academy NOT found in JOIN listing when searching for OSF
Host Provider: GTX Gaming
Platform: Dedicated Xbox server
Name: OSF Academy
Issue: NEW and existing players to my server are not finding it in the JOIN menu when doing a partial search for "OSF". Also, while in the JOIN menu, pressing REFRESH takes NUMEROUS times for the server to be displayed in the listing. This is VERY frustrating when there are many other server names that continually display their name every time in the JOIN listing upon every listing refresh. This server has been up over 4 months so its not an issue of being new. Can this be resolved sooner than later please. The support Staff at GTX Gaming have also reported this issue to the KEEN support team from their direct contact as they have noticed the same issue.
Thanks in advance .
PS. Since this is a JOIN address book issue on the KEEN side and not the GTX Gaming server per GTX Gaming Support staff,