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An available update ends your game abruptly. Game just jarringly stops,
Won't Fix
No appropriate message. One second your game is running, then a black screen, then the message about update.
I have the same bug
Hello Engineer :)
Please update your game and try if your problem has been fixed. If not, then please give us all the relevant information (saved game, steps to reproduce the issue, etc.), which would help us finding the problem and subsequently fixing it as fast as we could.
Thank you
With regards
QA Department
Hello Engineer :)
Please update your game and try if your problem has been fixed. If not, then please give us all the relevant information (saved game, steps to reproduce the issue, etc.), which would help us finding the problem and subsequently fixing it as fast as we could.
Thank you
With regards
QA Department
Hello,
Since the thread has status "Need more information" for more than 2 weeks already and there is no answer, we are closing the thread as "Won't fix".
In case the issue still occurs, please follow Support portal Code of Conduct at https://forum.keenswh.com/threads/support-portal-code-of-conduct.7404073/ and create a new ticket with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello,
Since the thread has status "Need more information" for more than 2 weeks already and there is no answer, we are closing the thread as "Won't fix".
In case the issue still occurs, please follow Support portal Code of Conduct at https://forum.keenswh.com/threads/support-portal-code-of-conduct.7404073/ and create a new ticket with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
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