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An available update ends your game abruptly. Game just jarringly stops,

Dylanthalus Codus shared this bug 2 years ago
Won't Fix

No appropriate message. One second your game is running, then a black screen, then the message about update.

Replies (2)

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Hello Engineer :)


Please update your game and try if your problem has been fixed. If not, then please give us all the relevant information (saved game, steps to reproduce the issue, etc.), which would help us finding the problem and subsequently fixing it as fast as we could.


Thank you


With regards

QA Department

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Hello,

Since the thread has status "Need more information" for more than 2 weeks already and there is no answer, we are closing the thread as "Won't fix".

In case the issue still occurs, please follow Support portal Code of Conduct at https://forum.keenswh.com/threads/support-portal-code-of-conduct.7404073/ and create a new ticket with all relevant information.

Thank you.

Kind Regards

Keen Software House: QA Department

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