No xbox update

Jonathan M Boyet shared this bug 21 days ago
Need More Information

We never received the hot fix and server version has changed to where we cant log in

Replies (1)

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Hello, Engineer!


We're sorry to hear you're experiencing issues.

We can confirm that Xbox version should be available for all retail clients. Could you please follow these steps for us?

  • Press the Xbox button to open the guide
  • Go to My games & apps > See all > Manage > Updates to see a list of available updates
  • Attach a screenshot of that screen to this ticket

Kind Regards

Keen Software House

QA Department

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