As of today may 3rd 2025 1400 I am unable to play with my brother on any server at all. he is on ps5 and I am on the xbox. we were able to play fine months ago but after the new update we wanted to hop back on and do another playthrough but as he's able to get in I myself on xbox am running into the incompatable error. I am unsure if it's the Microsoft or xbox side tgat needs to be up to date or the servers but considering my brother's in it may be xboxs issue in regards to a fix. but just incase it isn't known I wanted to reach out in the hopes that there's a fix I can do. I have done the following in regards to troubleshooting.
-Restart the game and refresh
-uninstalled and re installed.
- insured all settings are correct like mod.io and exp mode
it seems that the servers are at a higher version then my game or visa versa.
I've attached a file for the error message if needed.
Hello!
Thank you for contacting us. I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Engineer!
At the moment we're waiting for the hotfix to be approved on Microsoft's side. We will let you know when the update is available.
Kind Regards
Keen Software House
QA Department
Hello, Engineer!
At the moment we're waiting for the hotfix to be approved on Microsoft's side. We will let you know when the update is available.
Kind Regards
Keen Software House
QA Department
Hello, Engineers!
Could you please try to update to the latest version now?
Kind Regards
Keen Software House
QA Department
Hello, Engineers!
Could you please try to update to the latest version now?
Kind Regards
Keen Software House
QA Department
Game was updated the same day as it went to the Microsoft store version is 1.206.300.0
Game was updated the same day as it went to the Microsoft store version is 1.206.300.0
I installed the newest update was able to play one day on the official server after that nothing. Back to not having servers again. It's been 2 days with only about 12 to 15 private servers up. I am currently uninstalling the game to reinstall the game see if that fixes anything.
I installed the newest update was able to play one day on the official server after that nothing. Back to not having servers again. It's been 2 days with only about 12 to 15 private servers up. I am currently uninstalling the game to reinstall the game see if that fixes anything.
Hello, Engineers!
We can confirm that official servers are on version 206.030 at the moment. If you're unable to see them, we recommend changing advanced search settings in the Join Game menu and checking your internet connection. Servers with ping over 150ms are not displayed by default.
Kind Regards
Keen Software House
QA Department
Hello, Engineers!
We can confirm that official servers are on version 206.030 at the moment. If you're unable to see them, we recommend changing advanced search settings in the Join Game menu and checking your internet connection. Servers with ping over 150ms are not displayed by default.
Kind Regards
Keen Software House
QA Department
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