freind cant join my world

Ty Dowland shared this bug 47 days ago
Not a Bug

My freind cant join my other mates world. His game just freezes on the main menu then does nothing. The host is xbox seires s and the freind is xbox series x

please help if anyone has a solution

Replies (2)

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Hello Engineer,


We're sorry to hear you're experiencing issues.

Could you please let us know if you're using any mods in the Lobby world?

Could you please ask your friend to submit logs right after such freeze for us? To submit logs, please follow these steps:


  • Reproduce the issue
  • Restart the game
  • In the Main Menu press Y
  • Select Send Log tab
  • Enter some information into the window and press Send Log
  • Enter the same information in this thread so we can find your logs in our internal system

Kind Regards,

Keen Software House: QA Department

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1

Hello Engineer,


As this thread hasn't received replies in some time, we will close it. If you're experiencing a similar issue, please start a new thread.


Kind Regards,

Keen Software House: QA Department

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