Game has stopped saving completely

Tristen Roland shared this bug 55 days ago
Not a Bug

My game has stopped saving completely across all save files. I attempted to troubleshoot to no avail. My cloud storage usage is at around 53%. I previously reached out but I thought I fixed the issue on my own. It started to affect one world but could be fixed by reinstalling the game. Then I was forced to use Xbox's Cloud gaming feature. And now nothing is working at all.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, Engineer!


Could you please let us know more about the issue? Are you playing on Xbox or on PC via the Xbox app? What do you mean by you were forced to use the cloud gaming feature? Do you receive an error message when you attempt to save? Could you provide a screenshot of the error?


Kind Regards

Keen Software House

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Hello Engineer,


As this thread hasn't received replies in some time, we will close it. If you're experiencing a similar issue, please start a new thread.


Kind Regards,

Keen Software House: QA Department

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