Stays forever on joining world

Robert Minderhoud shared this bug 2 months ago
Solved

I'm playing on my xbox with my faction and somehow in the middle of the game I was thrown out of the server and after that with even the server wipe I can't join because it won't let me past the joining world message,


After putting in an ethernet cable, reinstalling the game, re-logging in my account, restarting the game and xbox countless times the multi-player worlds in any kind can't be joined anymore.


Help

Replies (6)

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1

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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2

Hello, Engineers!


Thank you for contacting us. We're sorry to hear you're experiencing issues.

We are aware of some connection issues happening at the moment. We're working with Nitrado to resolve them as soon as possible.

We will update this ticket when we have more information.


Kind Regards

Keen Software House

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1

Hello, Engineers!


We're asking everyone affected by the issue to please submit logs.

To do so, please follow these steps:

  • Attempt to join a server
  • Press Y on gamepad or F1 on keyboard in the Pause Menu
  • Open section Report issue
  • Fill up email address (required) and description (please put "EOS issue" there)
  • Press ‘Send report’ to send it
  • Update this thread with details filled in the report for us to be able to identify it


Kind Regards

Keen Software House

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2

Hello, Engineers!


We've been informed that the issue's been resolved for some players. Could you please check if it's not present on your side?


Kind Regards

Keen Software House

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1

Problem has been solved, thank you so much!!!

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1

Hello, Engineer!


Thank you for letting us know, happy to hear. We will close this ticket.


Kind Regards

Keen Software House

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