Game wont update/install

Khaine shared this bug 2 months ago
Not a Bug

Been trying for some time now to update/install space engineers on my Xbox series x but as son as it starts to update/install a pop up on my Xbox instantly pops up saying installation stopped

Replies (4)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello Engineer,


Unfortunately this seems like a console issue. There are steps you can take, as outlined in the Xbox support page:

  • Power cycle your console

https://support.xbox.com/en-US/help/hardware-network/power/restart-or-power-cycle-console

  • Uninstall the game completely and then reinstall
  • Reset the console and keep games&apps

https://support.xbox.com/en-US/help/hardware-network/console/reset-console-to-factory-defaults


Kind regards,

Keen Software House: QA Department

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Thank you I will give this a try

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Hello Engineer,


Since there's been no reply to this thread in quite some time, we will close it. Hopefully it's been resolved by the previous steps.

If you continue to have this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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