Servers not loading on xbox

Decko shared this bug 3 months ago
Solved

Hi Team,

Currently having issues since the 17th with joining my dedicated server, I have gone through the process of raising this with them, they have now referred me to you as this is an xbox/game issue, it may relate to the Xbox version not lining up with the server, as its outdated - this was the error I was receiving.


I have re-installed the game and factory reset my 2 xboxs but no luck, PS users can join perfectly fine not sure about PC or any other platforms.


The team at Nitrado cant join either, other xbox users cannot join too so this issue is not with my local hardware.


Are you aware of this issue?


Thank you,


Declan

Replies (5)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

photo
2

Hello, Engineer.


We are aware of this issue, it is caused by Xbox/WS update not being out yet. We're working hard with Microsoft to release it as soon as possible. We will update this ticket when the update is available on Xbox and WS


Kind Regards

Keen Software House

photo
1

Hi Team - Do we have any update on this? It has been a week without access to my server

photo
1

Hello, Engineer.


Unfortunately we cannot share any information on release date or time at the moment. Please follow this thread or our discord for the news:

https://support.keenswh.com/spaceengineers/xbox/announcement/update-1-204-signal_1


Kind Regards

Keen Software House

photo
1

Hello, Engineer.


We're happy to let you know that the latest hotfix is out, please update your game.


Kind Regards

Keen Software House

Leave a Comment
 
Attach a file