We cant access our world Xbox

Wil Treadway shared this bug 2 months ago
Solved

Started 17may2024. xbox servers have a error that comes up that the server is an update ahead of the players. there isn't an update for xbox but our servers updated? we need a fix asap.

Replies (4)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Can we get an update on the situation? Multiple people have been bringing it up for days now.

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1

Hello, Engineer.


We are aware of of this issue, it is caused by Xbox update not being out yet. We're working hard with Microsoft to release it as soon as possible. We will update this ticket when the update is available on Xbox


Kind Regards

Keen Software House

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Why drop a hot fix when you can’t put it on all platforms? I have a server that I can’t play right now that I am still paying for.

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Hello, Engineer.


We're happy to let you know that the latest hotfix is out, please update your game.


Kind Regards

Keen Software House

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Finally! 8 days later

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