DLC Character Skins not showing up

Silver Ghost shared this bug 11 months ago
Solved

I recently learned this game became a play anywhere title through Xbox Live. I loved the game and played it a lot on my Xbox. When I downloaded it on my PC I was able to transfer my saves over with no issue. The issue I am having is that my DLC, which I also downloaded, is not appearing in the game. Frostbite and Sparks of the Future show up, but none of the other do, including the Style Pack. I have purchased all DLC's with the exception of Automatons and Decorative pack 3. Is there something I have not done correctly that is causing this DLC to not appear in the customization menu like it does when I load the game on Xbox? I really wanted to play this on my pc as the pc runs the game infinitely better than my Xbox console does.

Screenshots Attached from the Character Menu from both my Xbox and PC.

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Engineer!


Sorry to hear you're experiencing issues.

We are aware of the issue and are working closely with Microsoft to resolve it. We've added your report to our internal system.

We will update this thread when we know more.

Thank you for your patience.

Kind Regards

Keen Software House: QA Department

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I appreciate that and hope for a solution as quickly as technically possible.

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Hello, Engineer.


The issue should be resolved in the latest version, please update your game.


Thank you for your patience,

Kind regards,

Keen Software House: QA Department

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