Blueprints kicking me off game

James gauntlett shared this bug 13 months ago
Won't Fix

Replies (9)

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Hello!

Thank you for contacting Keen Software House.

Unfortunately, we were unable to determine how best to help you.

Could you please provide a short summary of the issue your are experiencing and on which platform (Xbox/PC/PS)?

Thank you.

Kind Regards,

Keen Software House

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Hi I'm having some issues with my blueprints and I've been having them for a while if I try to spawn in one of my blueprints or even spawn in a workshop blueprint on someone world I get immediately get kicked and it says unloading world. I also can't host the world as it kicks off my friends if I try to spawn in one of these blueprints. The only time I can use these blueprints is when I'm on a server or in a single player world. Any new blueprints I seem to make it's just my old ones don't work. I'm on Xbox series s with experimental mode on and it seems to have continued across many updates.

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Hello, James!

Thank you for providing details.

Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Oops thank you!

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Hello, Engineer,


Thank you for contacting Keen Software House. We're sorry to hear that you're experiencing issues.

Could you please let us know if the blueprints use any mods?

Could you please send us logs?

To send logs, you can follow those steps:

  1. Reproduce the issue by starting an Empty World and pasting a blueprint
  2. Wait for the unload
  3. Press triangle on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
  4. Open section Report issue
  5. Fill up email address (required) and description (optional)
  6. Press ‘Send report’ to send it
  7. Update this thread with details filled in the report for us to be able to identify it. Please don't forget this step as we cannot find your logs without it.


Thank you for your patience,

Kind regards,

Keen Software House: QA Department

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Hello, Engineer,


Could you please also let us know if you're using the Retail or Beta version of the game?


Thank you for your patience,

Kind regards,

Keen Software House: QA Department

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I am currently using the retail version

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Hello, Engineer,

Thank you for the information, noted.

Kind regards,

Keen Software House: QA Department

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Should I take the log when I'm the host or the client?

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Hello, Engineer,


Whichever is more convenient for you, as long as the issue is present.


Thank you for your patience,

Kind regards,

Keen Software House: QA Department

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Hello Engineer,


As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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