Game crashing

Glen Hill shared this bug 8 months ago
Solved

Hi. My game crashes 90% of the time upon joining my friends cross play server. Sometimes I can join but mostly I cannot. I am on Xbox. I have done a complete Xbox factory reset and re installed the game 3 times now with no improvement.

Replies (3)

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The game just shuts down and takes me back to the Xbox dashboard

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello Engineer,


We have a hotfix 203.022 b3 ready to go that should address this. We will release this hotfix as soon as it is certified on the Microsoft side (hopefully on Monday or Tuesday).

Please let us know if the update resolves the issue.


Thank you.

Kind regards,

Keen Software House: QA Department

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Hey thanks for the reply. It looks like the hot fix sorted the issue. I can play again! Thanks!

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Hello Engineer,


Thank you for letting us know!


Kind regards,

Keen Software House: QA Department

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It sounds frustrating to experience such frequent crashes when joining your friend's cross-play server on Xbox. Have you checked for any updates or patches for your game? Sometimes, these issues can be resolved with software updates. Additionally, it might be worth investigating if there are any compatibility issues between Xbox and the server. Meanwhile, through this link you can explore some helpful insights about payment methods in iGaming.

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