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Saved games wont load, new games wont start, with the same session error message

Adrian Paz shared this bug ago

Solved

I tried to play and would not let me because my xbox live expired. I paid and then saved and new games would not start. Same session related message and after 45% the game unloads. I'm using Xbox.

I have the same bug

Replies (7)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen Support ●

Hello!

So just to clarify, you've renewed your Xbox Live subscription? Could you please try restarting the console and relaunching the game?

Kind Regards

Keen Software House

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Adrian Paz ●

Hi,

Yes, I renewed my xbox live subscription (I don’t know why I need it since I purchased the game and I’m playing solo), and restarted the console several times and still the same error. Here are some images:

Thanks,

Adrián

Files:

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Keen Support ●

Hello Engineer,

Could you please send us logs?

To send logs, you can follow those steps:

Reproduce the issue by attempting to load a saved or starting a new game
Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
Open section Report issue
Fill up email address (required) and description (optional)
Press ‘Send report’ to send it
Update this thread with details filled in the report for us to be able to identify it. Please don't forget this step as we cannot find your logs without it.

Thank you.

Kind regards,

Keen Software House: QA Department

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Adrian Paz ●

Hi,

I resolved the issue by resetting the mac address in network settings.

Thanks,

Adrián

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Keen Support ●

Hello Engineer,

Thank you for letting us know

Thank you.

Kind regards,

Keen Software House: QA Department

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Robert Heyer ●

I cant play the game because of this and i'm on PC been like this since the update

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