Xbox cannot join server

Glen Hill shared this bug ago

Solved

Hi. When I try to join my clans server on Xbox I end up in an infinite joining game loop accompanied by disconnected from server messages. I have been able to access the server only once after a wipe. I have deleted my temporary files and re installed the game.

I have the same bug

Replies (6)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen Support ●

Hello, Engineer!

Are you able to see the server on Xbox? Are you getting any kind of an error when attempting to connect?

Could you please send us logs?

To send logs, you can follow those steps:

Reproduce the issue attempting to join the server
Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
Open section Report issue
Fill up email address (required) and description (optional)
Press ‘Send report’ to send it
Update this thread with details filled in the report for us to be able to identify it

Kind Regards

Keen Software House

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Glen Hill ●

Hi. I have sent a bug report with no description just my email. I sent one a couple of days ago also.

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Glen Hill ●

I can see the server no problem. When I try to join it says “joining world” for about 1 minute then changes to “lost connection to host/server” that counts down for a few seconds then goes back to “joining world”.

I was playing on the server today as it let me in. Now it won’t let me back.

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Keen Support ●

Hello Engineer,

Very sorry you're experiencing this issue. We are aware of the issue, it's in our internal system. We will update this thread when we know more.

Thank you.

Kind regards,

Keen Software House: QA Department

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Keen SWH QA Agent 2 ●

Hello,

this problem should be fixed in the latest available version 202.112.

Please let us know if it is indeed fixed on your side.

Kind regards

Keen Software House

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