Xbox cannot join server

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Hello, Engineer!

Are you able to see the server on Xbox? Are you getting any kind of an error when attempting to connect?

Could you please send us logs?

To send logs, you can follow those steps:

1. Reproduce the issue attempting to join the server
   
2. Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
3. Open section Report issue
4. Fill up email address (required) and description (optional)
5. Press ‘Send report’ to send it
6. Update this thread with details filled in the report for us to be able to identify it

Kind Regards

Keen Software House

Hi. I have sent a bug report with no description just my email. I sent one a couple of days ago also.

I can see the server no problem. When I try to join it says “joining world” for about 1 minute then changes to “lost connection to host/server” that counts down for a few seconds then goes back to “joining world”.

I was playing on the server today as it let me in. Now it won’t let me back.

Hello Engineer,

Very sorry you're experiencing this issue. We are aware of the issue, it's in our internal system. We will update this thread when we know more.

Thank you.

Kind regards,

Keen Software House: QA Department

Hello,

this problem should be fixed in the latest available version 202.112.

Please let us know if it is indeed fixed on your side.

Kind regards

Keen Software House