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Unable to join EU-1. Other players can join EU-1 with no issues. Thanks.

Jack shared this bug 13 months ago
Won't Fix

Unable to join EU-1

Replies (2)

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Hello, Engineer!

Are you able to see the server on Xbox? Are you getting any kind of an error when attempting to connect?

Could you please send us logs?

To send logs, you can follow those steps:

  1. Reproduce the issue attempting to join the server
  2. Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
  3. Open section Report issue
  4. Fill up email address (required) and description (optional)
  5. Press ‘Send report’ to send it
  6. Update this thread with details filled in the report for us to be able to identify it

Kind Regards

Keen Software House

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Hello Engineer,


As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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