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Xbox Series X not connecting to host server

absthatsme shared this bug 14 months ago
Won't Fix

RUBYBLOOD 27 , is username and can't connect to Keen US-EOS #3 . Connected to Number 4 just fine but friends have all advancement on us#3

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Engineer!

Are you able to see the server on Xbox? Are you getting any kind of an error when attempting to connect?

Could you please send us logs?

To send logs, you can follow those steps:

  1. Reproduce the issue attempting to join the server
  2. Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
  3. Open section Report issue
  4. Fill up email address (required) and description (optional)
  5. Press ‘Send report’ to send it
  6. Update this thread with details filled in the report for us to be able to identify it

Kind Regards

Keen Software House

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Hello Engineer,


As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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