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EOS US 4

Marcus Glass shared this bug 23 months ago
Won't Fix

Hello. I cant loging to EOS US #4 due to the screen showing that my user is already loggged in. I informed the admins and even with their help, I still cant login. Please help. Thanks again. In game name is Fenrir and faction is Dangerous F5s. My last login location was on earth at my earth base in the grid named Mobile bandit. My buddy grinded me out of my cryo.

1 I have the same bug

Replies (3)

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Space Engineers Support ● 23 months ago

Hello!

Thank you for contacting us. Since this seems like a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen Support ● 23 months ago

Hello, Engineer!

Have you asked the admins to remove your character from the server? That should help you log in.

If that doesn't help could you please send us logs?

To send logs, you can follow those steps:

  1. Reproduce the issue attempting to join the server
  2. Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
  3. Open section Report issue
  4. Fill up email address (required) and description (optional)
  5. Press ‘Send report’ to send it
  6. Update this thread with details filled in the report for us to be able to identify it

Kind Regards

Keen Software House

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Keen Support ● 21 months ago

Hello Engineer,


As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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