Cant login to Official Server

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Hello Engineer.

Could you please submit us logs?

To send logs, you can follow those steps:

1. Reproduce the issue by attempting to connect to the server
   
2. Press Y on gamepad or F1 on keyboard in the Main Menu or Pause Menu to open Help screen
3. Open section Report issue
4. Fill up email address (required) and description (optional)
5. Press ‘Send report’ to send it
6. Update this thread with details filled in the report for us to be able to identify it

After you do, we will link your logs and thread to our internal ticket about the issue.

You can also ask the server administrator to remove your character and any leftover grids owned by you or switch their ownership to another player.

Official Keen Software House servers are hosted by Keen and maintained by community members. These volunteers provide day-to-day support to our community.

To contact them please take the following steps:

~Join our official Discord server https://discord.gg/keenswh

~Contact a server Administrator in the #Help-for-official-servers Discord channel

Thank you,

Kind Regards

Keen Software House

Hello Engineer,

Thank you for your report. We're already aware of the issue. We've linked your ticket to the one in our internal system.

We will update this thread when we have more information.

Thank you.

Kind Regards

Keen Software House: QA Department

Hello,

this problem should be fixed in the latest available version 202.112.

Please let us know if it is indeed fixed on your side.

Kind regards

Keen Software House