Keen us #5

Josh Stauffer shared this bug 6 months ago
Reported – Awaiting fix

I won’t let me join this server but I’m able to join anyother one and 5 is the server I’ve been playing on can you please help I’m on Xbox and my gamer tag is Zen 4 Wut

Replies (3)

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Hello Engineer,


Could you please try sending us a log? To send the log:


Reproduce the issue by attempting to connect to the server.


Open the Help Menu by pressing Y in the Main Menu.


Select the Report Issue tab.


Fill in the contact info.


Post a message to this ticket with that contact info so that we could find your log.


Thank you.


Kind regards,


Keen Software House: QA Department

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I did that also

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Hello Engineer,


We have reported your issue to our developers, it's been added to our internal system. We will update this thread when we know more.


Thank you.


Kind regards,


Keen Software House: QA Department

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