Strange Bug when Joining Series X/S Worlds from any previous gen Xbox

William H. Brown shared this bug 4 months ago
Won't Fix

In short, since around 1 year ago me and my friends have been encountering a bug when joining worlds hosted by Xbox series X/S from previous generation Xboxes, The menu will freeze up on “Waiting for server to repsond” the game will freeze after a certain pint, unfreeze with both the mods loading notification and the server not responding notification, once the mods load the world seems to load like normal, except for when you load in, it has duplicated the world you were trying to join, same settings and mods, but in offline with no planets, grids, or entities, but the factions created are still there, interestingly this bugged gets the PCU cap from the original world, even allowing the max to pass what the normal Xbox would allow

Replies (2)

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Hello Engineer,


Does this issue happen every time for you or only occasionally?


Could you please try sending us a log? To send the log:

Open the Help Menu by pressing Y in the Main Menu.

Select the Report Issue tab.


Fill in the contact info.


Post a message to this ticket with that contact info so that we could find your log.


It would be very helpful if you could post logs from both host and client.


Thank you.


Kind regards,


Keen Software House: QA Department

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I’ve now uploaded a Bug report made in my game, however I am unsure how to find it on this page, once I figure that out I’ll reply with a link to the report with the log

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Hello Engineer,


It is enough to tell us when the report was sent, we can compare the email you've put in the respective field when submitting the report to the email you have in your profile on this website.

We've looked through the logs you've submitted and it looks like you're trying to connect to a world with mods. Would it be possible to send us report after reproducing this issue connecting to a world without mods?

It is entirely possible this issue could be caused by one of the mods.


Thank you.


Kind regards,


Keen Software House: QA Department

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No Problem, I’ll reply to your comment again when I I have sent a log once joining with the method you asked for

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Hello Engineers,

As there hasn't been any reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new ticket.

Thank you.

Kind regards,

Keen Software House: QA Department

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