Need assistance with Server.

Anthony Langlois shared this bug 11 days ago
Need More Information

My Space Engineers 1 Server has been running for a few months with minor issues. Recently with this new update my server has been unfindable to everyone on console. And even some Steam players have issues finding the server. The only way people on console have been able to join is if the server was already in their "Continue" Bar to reconnect to their previous games.

Inviting people only half works, the invite will get them into the server but not fully. They will be stuck on the loading screen for hours just to never join in.

I have noticed a lot of other community servers have disappeared from the server lists. My server is hosted by Pingperfect Ltd, They have told me in a support ticket that it is something out of their control, and to contact you guys directly. This is an issue all console players on my server are experiencing. 

Nothing in my server settings have changed to make this a problem.

Your response is appreciated.

-- Anthony

a.langlois220506@gmail.com

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Is it possible to get an answer about this or even if it is a problem on your guys' side a fix for it?

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Hello, Engineer!


We're sorry to hear you're experiencing issues. Could you please check for us that you have PCU limits enabled for the server? And that you don't have more than 3Gb of mods enabled total? You will also not be able to see Experimental dedicated servers unless the game is in Experimental mode.


Kind Regards

Keen Software House

QA Department

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