Bug on Pertam

Hollowcrow211 shared this bug 16 hours ago
Reported

Hello, your game is simply excellent, but despite the game's evolution, a major problem remains. The planet Pertam is simply not playable for PS5 players (perhaps Xbox). The new update offers superb story possibilities, but everything falls apart when you go to Pertam. The problem has been known for a long time and persists; certain areas of this planet cause a system error followed by a crash... Is there a solution or fix planned? Sincerely, A player passionate about your game.

Replies (3)

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Hello, Engineer!


We're sorry to hear you're experiencing issues.

Let's try submitting logs.

  • Reproduce the issue and restart the game after the crash
  • In the Main Menu press Triangle
  • Select Send Log tab
  • Enter some information into the window and press Send Log
  • Enter the same information in this thread so we can find your logs in our internal system

Kind Regards,

Keen Software House

QA Department

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I just sent you the "Crash system on planet pertam" log. The problem involves numerous dead zones where the player freezes for one or two minutes, then the game closes and an application error message appears.


Sincerely,

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Hello, Engineer!


Thank you, we've received the logs. We've added your report to our internal ticket on this topic.

We will update this thread when we have more information.


Kind Regards,

Keen Software House

QA Department

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