PS5 - Hard crash zones on Pertam
There a hundreds to thousands of very small zones on Pertam which cause PS5 users to freeze, and then crash. They are small, invisible, persistent areas that PS5 users will crash upon entering. They appear to be narrow, but tall rectangles/cylinders, between 2-20m wide, and I estimate 150+m tall, they will crash any console player that passes through one. I've crashed 50+ times in the past week due to them, and others on the server have a similar amount of pain too.
While the server is currently using mods, this issue is present on saves without them too. I've also confirmed it happens on the single player "Pertam Orbiter" scenario, by landing on the planet and driving around a bit - within 10m you'll find a crash zone.
They appear to occur more frequently near rocky terrain, and PC players appear to be entirely immune to this crash. I'm able to walk into a crash zone on PC, while the PS5 player leading me there crashes instantly. This is highly reproducible on our server, as we've taken to mapping out the crash zones near our bases so we can avoid them, but can also be replicated on the default "Pertam Orbiter" scenario.
I have the same bug
I've submitted a report ingame, following an example crash on PS5, vanilla "Pertam Orbiter" scenario. I've included this topic's title in the report, so you can link the two easier.
There are also multiple other users running into what I suspect is this issue, from a quick search:
https://www.reddit.com/r/spaceengineers/comments/1g18mvg/whats_wrong_with_pertam/
Also worth mentioning - if a player on PS5 enters a crash zone without enough momentum to get out the other side (or if rover rolls back into it and stops), then they will not be able to reconnect to the server again. The game will freeze and crash at 50% on loading, and they'll need someone else to come and kill their character from a distance, so that they won't be in the crash zone on loading. I'd imagine for people on single player worlds - it's a game ender.
I've submitted a report ingame, following an example crash on PS5, vanilla "Pertam Orbiter" scenario. I've included this topic's title in the report, so you can link the two easier.
There are also multiple other users running into what I suspect is this issue, from a quick search:
https://www.reddit.com/r/spaceengineers/comments/1g18mvg/whats_wrong_with_pertam/
Also worth mentioning - if a player on PS5 enters a crash zone without enough momentum to get out the other side (or if rover rolls back into it and stops), then they will not be able to reconnect to the server again. The game will freeze and crash at 50% on loading, and they'll need someone else to come and kill their character from a distance, so that they won't be in the crash zone on loading. I'd imagine for people on single player worlds - it's a game ender.
Hello, Engineer!
We're sorry to hear you're experiencing issues. We found the logs you've sent.
If you could also share a save of Pertam Orbiter near a crash zone by publishing a world to mod.io and sharing a link in this thread, it would greatly help us reproduce the issue.
Seems like the logs contain information about mod usage. Are you experiencing the same issue on Pertam without mods? Could you resubmit logs after reproducing the issue on a world without mods?
Kind Regards
Keen Software House
Hello, Engineer!
We're sorry to hear you're experiencing issues. We found the logs you've sent.
If you could also share a save of Pertam Orbiter near a crash zone by publishing a world to mod.io and sharing a link in this thread, it would greatly help us reproduce the issue.
Seems like the logs contain information about mod usage. Are you experiencing the same issue on Pertam without mods? Could you resubmit logs after reproducing the issue on a world without mods?
Kind Regards
Keen Software House
PS5 Can confirm. I have submitted multiple crash reports with video using the Playstation "thing" that pops up after crash. StPenz is the PSN user name if that helps.
PS5 Can confirm. I have submitted multiple crash reports with video using the Playstation "thing" that pops up after crash. StPenz is the PSN user name if that helps.
Hello, Engineer!
We've managed to reproduce the issue on our side. It's been reported to our internal system. We will update this thread when we have more information.
Kind Regards
Keen Software House
Hello, Engineer!
We've managed to reproduce the issue on our side. It's been reported to our internal system. We will update this thread when we have more information.
Kind Regards
Keen Software House
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