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xbox Controller dysfunctional after new update

Claude Cimon shared this bug 3 years ago
Won't Fix

The Xbox controller was working fine till the update. Now the triggers don't work on any of the saved games I have. I reinstalled and the same thing is happening. I need controller support. I dislike keyboards. I've been using controllers since the late 1970s. If you could give me a solution to this problem it would be most appreciated. (bought on steam) Thank you...... Claude Cimon

Replies (6)

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Hello, Engineer!


Unfortunately we are unable to reproduce your issue. Are you sure that your controller triggers work without issues in some other game for example? Do you have controller drivers updated?


Kind Regards

Keen Software House: QA Department

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On 4/26/2021 3:35 AM, support@keenswh.com wrote:

There is not much more I can tell you. The triggers just don't work anymore. I tried another xbox joystick with the same result. I Tested both controllers on other games and there are no issues with the triggers. It was working fine till I bought the dlc warfare 1: Field Engineer and started Space engineers. I'm sorry that I can't help you any further on this issue. If we can't find a solution i will probably stop playing . That's how much I dislike keyboard controls. It's just me.

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Hello, Claude,

so I tried it once more for you (with an old wired Xbox 360 controller) and everything was working fine for me. Even on save started back on v197, update the game and running the old save on v198; still everything worked.

Can you specify what version of the controller are you using (360, One, Series X; wired/wireless), please?

Are you sure you have it set correctly in the game settings (Options - Controls)?

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How about the drivers, as my colleague asked? Can you confirm that there is no need to update drivers for the controller?

Did you also try to plug to controller out and in again? Do you have it connected when starting the game, or are you connecting it upon the game is in the main menu? Are you plugging out/turning off the controller from your PC at all, or is it connected all the time?

Thanks in advance for your reply and for providing the additional info.

Kind Regards

Keen Software House: QA Department

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I am also having controller issues since buying the DLC. Trying to use my Xbox controller, which is a series X version, causes the game to quickly switch UI between the controller setup and normal KB+M several times a second. It's disconnecting me from servers and makes things rubberband like crazy in single player. Going thru the fixes suggested in the Steam Forums has only resulted in constant crashes. I too use a controller. Its makes navigation and mining much easier for me since its what I'm used to.

I bought the game originally on Xbox One and was hooked enough to buy it again for PC so I can run a server and play with my wife. So you can imagine my disappointment that my brand new controller, which I bought pretty much just to use on SE, doesn't work on the game.

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Hello, Jordan,

sorry to hear that it is broken for you as well.

Can you please try these:

- make sure in the game options, there is Controller (Xbox *** for Windows) or Wireless Controller option selected (the correct one for your whether you are using wired controller or you are connecting it through bluetooth)

- try to disconnect and re-connect the controller again

- make sure your mouse has the bottom sensor clean and there is no stuck key on your keyboard

- you can try to disconnect mouse and keyboard completely, so the game don´t want to switch between those and controller

- try to restart your PC completely and and re-connect the controller anew

Please let me know if anything of these suggestions worked for you.

Thanks.

Kind Regards

Keen Software House: QA Department

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I have this same problem too with the 1.198 release. I'm launching the game via steam, and am using an XBox One controller connected to my PC via bluetooth. I have the steam controller support disabled via steam, and just select XInput or whatever it says in the Controller Selection dropdown. Works flawlessly with 1.197, so I just rolled back to that for the time being. It is just the two trigger buttons that don't work. They do work however for navigating the menu. I am a developer too, and that sucks when you can't reproduce something. Are they any logs or any other info I can attach to help troubleshoot this?

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Hello, Matt,

sorry to hear that you are experiencing it as well.

Please make sure the drivers for the controller are up to date. Also please avoid using any third party software (emulators and such). The correct text in the game options shall read "Controller (Xbox One for Windows)" or "Wireless controller" upon connecting the controller the right way depending on what option of connection (wire/bluetooth) you are using.

Can you try to change to one of these options?

Please let me know whether is is working normally for you after using the right controller option.

Thanks.

Kind Regards

Keen Software House: QA Department

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I updated the firmware on my XBox One, it was touch and go getting it to reconnect to windows, it now shows up in Windows device manager as 'XBox One Wireless Controller'. Despite the game options text still reading XInput something or other, everything seems to be working again.

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Hello, Matt!

Great to hear that! Thanks for letting me know.

Kind Regards

Keen Software House: QA Department

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Hello, Engineers!


Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.


If you or any other player will experience this issue again, please make a new thread and provide all needed info there.


Thank you for understanding.


Kind Regards


Keen Software House: QA Department

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