World NA #1 Server Crash
A friend and I were building a large grid ship attached via rotor and piston to our stationary base in the voxels of Triton. During this time around 7:07 PM EST the server crashed and was done for roughly 10mins, returning with a rather slow motion feeling and a 'low sim speed' from what others told me. I was using my projector in 'show only buildable mode' and had a remote control ship with 2 welders welding parts while a friend was hand welding other parts. Dax and I had a chat about it in the official keensoftwarehouse discord #help-for-official-servers channel between 7:08pm EST and 7:26pm EST. Dax joined the in game World NA #1 server and mentioned what I should do to inform you of the issue. Thanks for your time and you can find him there with user ID 502193979316764675 Dax#1223
Hello, William,
thanks for letting us know about this issue.
We did spoke with Dax but till now I´m not able to reproduce this issue according to your and his description, unfortunately.
Is this issue still happening? Are you still experiencing it? Or did it get fixed by itself now?
Any more information that you can provide would be greatly helpful! Like e.g. what were you exactly projecting/building? Can you provide BP so I can try it with the exactly same grid, please?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, William,
thanks for letting us know about this issue.
We did spoke with Dax but till now I´m not able to reproduce this issue according to your and his description, unfortunately.
Is this issue still happening? Are you still experiencing it? Or did it get fixed by itself now?
Any more information that you can provide would be greatly helpful! Like e.g. what were you exactly projecting/building? Can you provide BP so I can try it with the exactly same grid, please?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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