Trouble connecting to public server
Hey guys,
so lately, I've been having trouble connecting to Keen Server NA #4, sometimes the whole game shuts right down and sometimes it just freezes and has to be force closed. if I do get in its usually on the 3rd or 4th attempt
from what I can tell my computer is running the way it should, diagnostic reads optimal temperature, drivers are updated, all other games are up to date, windows up to date.
Also it doesn't seem to be your game, I tested a survival world starting a new game and it ran perfectly, after playing for about 40 minutes to see if I would get kicked (I didn't) I tried online with Server NA #4 again but same result it boots me every time,
so I'm not sure which end the problems on but is there anything you can suggest I do?
I've already sent a log I believe and will continue to do so when the game prompts me to,
thank you and amazing game guys
I have the same bug
Hello Pat!
I've been trying to reproduce this, this afternoon and have managed to connect directly without being kicked or, it freezing. Is this something that has cleared its self up or, are you still having issues with this?
Kind Regards
Laura Perry, QA Department
Hello Pat!
I've been trying to reproduce this, this afternoon and have managed to connect directly without being kicked or, it freezing. Is this something that has cleared its self up or, are you still having issues with this?
Kind Regards
Laura Perry, QA Department
Hello Engineer,
Since there are no new comments in this topic and we are still not able to reproduce it,
we are closing this thread as outdated.
In case anyone is encountering the same or similar bug, which is not already posted in a
different thread, please feel free to create a new thread with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
Since there are no new comments in this topic and we are still not able to reproduce it,
we are closing this thread as outdated.
In case anyone is encountering the same or similar bug, which is not already posted in a
different thread, please feel free to create a new thread with all relevant information.
Thank you.
Kind Regards
Keen Software House: QA Department
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