Start-Up Crash

Bartu shared this bug ago

Won't Fix

Hi There,

After the game starts, it's crashed in seconds. Here the error code in the event viewer. It's in Turkish but I thougt that this not will be the problem. Hope to hear you soon.

Thanks A lot

Files:

I have the same bug

Replies (2)

Laura K ●

Hello, Bartu!

Sorry to hear that you're experiencing issues.

Before taking any of the steps below please make sure that your PC meets the minimum system requirements:

https://www.spaceengineersgame.com/system-requirements.html

The kernelbase.dll crash occurs in a wide range of games and apps in general. The crash isn't typically caused by Space Engineers and may be the result of a system issue. Hopefully, we can provide you with a solution to your issue quickly. However, we may not be able to address your issue until a future update or hotfix to Space Engineers.

In the meantime, please take the following steps:

Update Windows (The most recent update for MS Windows 10 is Microsoft Windows NT 10.0.19041.0)

Update your graphic drivers

Reinstall the Visual Studio redistributable: download the latest version from the official Microsoft website (x86: vc_redist.x86.exe OR x64: vc_redist.x64.exe)

Run as a different user (a corrupt windows user profile is a common source of this error)

Please follow these steps and let us know if it helped you. Thank you.

Kind Regards

Laura, QA Department

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QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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