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Space Engineers PC SupportTopicBug
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Space Engineers wont load

Robert Renneberg shared this bug 3 years ago
Won't Fix

I have been trying to get Space Engineers to open on my computer for a few days. When i open it from steam the initial loading pops up and then nothing, even though steam says the game is running. There is no other verification of the game running on my computer. If i tell it to stop in steam and then try it again, it says the game is already running. I have tried uninstalling and reinstalling the game a few times and that didn't change anything. Is there anything else i can try or that you guys can do on your end? I really enjoy this game and miss playing it. The email i received telling me to reach out to you guys here asked me to send my log files. I got to the hidden roaming file and the one labeled Space Engineers, but i'm not sure which file exactly you guys want me to send. If you can help guide me to the right file i will send it as soon as i can.

2 I have the same bug

Replies (3)

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Ondrej Borz ● 3 years ago

Hello, Robert,

thanks for contacting us regarding you issue.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

In that folder, please look for SpaceEngineers.log and VRageRender-DirectX.log txt files. Send me the most recent ones.

Kind Regards

Keen Software House: QA Department

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Robert Renneberg ● 3 years ago

KSH: QA Department

Thank you for getting back to me so quickly, here are the files requested. Please let me know if there is anything else you need on my end.


Thank you,

Robert

Files: VRageRender-DirectX11_20210820_101859810.log SpaceEngineers_20210914_075856670.log
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Brian Allen ● 3 years ago

I've got the same problem, uninstalled game and any local files I could see, fresh install of game, graphics driver, Visual C++, even tried installing it onto steams default location instead of my games drive, still nothing. I've got a ticket in too

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Ondrej Borz ● 3 years ago

Hello, Engineers!

thanks for your reply.

Robert - you think it would be possible for you to update your OS? Also... can I ask what exact version are you using right now?

Brian - can you please share the log file as well as Robert did?

Thanks in advance.

Kind Regards

Keen Software House: QA Department

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QA KeenSWH ● 3 years ago

Hello, Engineers!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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