Server not responding - Many unable to join Servers
Need More Information
Since the release, many people have problems connecting to servers. They will get a "Server not responding" or a "Server Host left" Message shortly after trying to connect. They then have to keep trying until they eventually get in.
This is a huge bother for many players and appears to get worse on bigger worlds.Additionally, sometimes players load into a single player world of the server which also saves locally.
Some logs are attached and I will tell people to post their logs when it happend here
I have the same bug
So, I took rexxar's fix (thanks!) and I investigated it more. There's an even simpler fix I'm going to submit:
public static bool IsScreenOnTop(MyGuiScreenBase screen) { if (m_screensToAdd.Count > 0 || m_screens.Count == 0) return false; return m_screens[m_screens.Count - 1] == screen; }That's all of it. It replaces the old method that was there. The old method was doing something very odd to detect if the specific window was on top.
The trouble is, the mod downloading message is a MessageBox, and for some reason, it wasn't being checked. Since it was the topmost window, that old method returned true when it should have returned false.
I'll be submitting this fix directly to them. We'll see if they accept it.
EDIT: I have submitted it.
Similar problem- notice how in the log file there's a line about the server responding AFTER the connection has 'failed.' This could have something to do with the loading into single player- the data about the default world (star system) gets loaded and the loading in gets initialized, but then the actual data- voxels, grids, etc. fail.
Some Server side logs since I was asked for it https://drive.google.com/drive/folders/19cLmIF10rCcKn0ymRmHl_XOEPLdweIx_?usp=sharing are too large for the site apparently
I am also having this issue on every single server as well as others. I can join servers from other games just fine
It’s really annoying when it fires up into offline mode game. Literally nobody wants this outcome.
For me Connecting works fine, until you come across a server with mods.
When it's up to mods, it's downloading some (like 1-2mins max) and then aborting the connection, and i will get this message too.
Atleast for servers with mods downloading all the mods manually before joing the server has worked for me so far
I have had this with modded servers and tried subscribing to the mods the server uses before hand. That didn't work for me. I tried unsubscribing from all other mods and only keeping those specific mods, that didn't change anything either. I've ended up in a single player world after trying to connect also. I haven't been able to connect to any modded servers since the update.
I have this same issue as well. Though when I did disable my firewall for a moment it started to join the game but this time said the host has left the server and after reconnecting again it displayed the same message of "Server not responding."
I'm having the same issue, but it's as 69 people so I'm not gonna press the button
Same issue here, No fix so far. Keen seems unwilling to patch it and only wants to focus on vanilla.
Hello, Engineer!
Thank you for your feedback! Your topic has been added between considered issues.
Please keep voting for the issue as it will help us to identify the most serious bugs.
We really appreciate your patience.
Kind Regards
Keen Software House: QA Department
I am wondering if it's not a Steam Server issue.
Right now I can't connect to my server and when I check steam status, it seems EU west servers are offline.
Really need some fix. Players just can't download mods before they kicked. Maybe it's possible to give us some tool for setup timeout on DS?
Is this not being investigated anymore?
I am also getting this error on a dedicated server I host. I will see another player on my server, and I will not be able to connect to the server. It may take me about 6 to 8 tries attempting to connect to the server for it to let me in, or a server restart.
Bug is still here, there has been no fix as of yet.
This problem still exists and its making this game extremely hard to play and manage. Any dev response on the issue would be appreciated
Someone from Discord had told me that if you have a 200 plus ping then the server you are connecting to immediately kicks you due to your large download time whether it is modded or unmodded. Hope this helps.
This happens frequently on modded servers. It's as if the interface timeout is shorter than the mod download period. I run a server with ~50 or so mods but have noticed this issue occurring when there is a single large mod to be downloaded. This makes it impossible for new players to join my server as they simply move on from one server to the next without knowing what the problem is and the only way to let them know is add them as a friend on Steam and inform them to download the mods in advance.
So want to add my 2 cents here.
The last update to public caused some sort of issue that is just like this issue.
I went to join Keen official servers, so unmodded, vanilla DS.... and repeatedly I was unable to connect.
I restarted my game and was able to connect after 1-3 attempts.
If I reconnected, it gave me 'server is not responding' messages consistently.
Not sure what was changed recently but this didn't happen until the latest public update.
I've had the same BUG for months.It's frustrating because new players can't join and don't reconnect again...
Still not fixed? -.-
Strange, but i seems have problem only when i try to join server with mods (in process downloading mods appear).
I am suprised by this. I play 5k+ hours and now this problem. Please Keen help us..
so this is not a mod issue this is not a person made map issue. I have reset the server fresh no mod files on the server wipe the server clean and a fresh install changed nothing in the configs just started the server up and still the same thing. some feed back from you keen would be nice. are you looking into this? have you found anything? do you ever care? im getting to the point where im getting ready to file something with steam.
Hi guys,
thanks for your messages.
We are trying to reproduce this issue.
After update: I still had an issue joining a server for the first time, although instead of failing and then firing up the world in single player, I got stuck at the respawn screen with infinite loading wheel icon.
After reconnect, I went straight into game already spawned, no respawn screen.
Similar cause, different effect, still not quite right.
yeah having this same connection issues as well also 7 months thats a long time for a reply with no promises anyways ive ran into a little problem of my own i cant even see any of the servers each time i load up now first time its happned to me stil owrking to get it fixed if its on my side but something tells me its not on my side.....
and another thing bc of this issue it has ran alot of popular servers into the ground
Hi Everyone,
In order to address these types of issues, we need moddless save files or the IP address of the active server.
Additionally, please keep in mind that if you're utilizing Torch, specific mods or if you're having connectivity issues, we cannot guarantee optimal performance.
Please send all of the necessary information (save files without mods, IP address of the active server) to our support site:
https://support.keenswh.com/spaceengineers/general and we'll be happy to investigate each specific case ASAP.
Lastly, we apologize for the late reply, but we had to prioritize addressing other issues before we began looking into these problems that you have reported to us.
Thank you and we appreciate your patience.
The Space Engineers QA Team
P.S.
If you're unable to attach the moddless save file via our support side tickets, please upload the file in-question to Google Drive and send us the link.
A number of other bug/feedback submissions on this site fall right under this issue.
Our community server is going through this same problem. We haven't found a solution. I have done everything from a clean server install, to reducing mod count. Everything aside from a new world file.
Watching the logs I see failed connection attempts almost constantly. Yet players CAN connect and play....
No one solution has worked for everyone. When I couldn't connect, I resolved it by doing a game validation. When it happened again, I was able to resolve it by either spamming 'connect to server' or restarting the game and steam. Other players report doing a variation of things, and eventually getting in. Some players are still trying, who knows how many haven't/won't bother.
In the topic of modded servers, it's likely because the game automatically times out when trying to connect to a server and downloading workshop mods. The timer runs independant of any actual connection to the server, it only starts when you attempt to connect, and ends when it runs out, instead of resetting when getting a response from the server.
I was just gifted this game from my friend and we can't really play together because of this connection issue.
What I was able to learn so far is that the server is flooding too much data at once, which also causes some older routers to detect it as DOS attempt and cuts the whole network connection for a bit. Optimizing this data transfer might solve it for everyone.
Noone on the server i was playing could connect to server then admin said he can join without problem some of us needed to validate SE files some of us needed to reinstall thier workshop mods some entire games and some entire steam and i'm one of many that not even validating or reinstalling worked because of this but many of players can't play,
I posted a thread on the reddit that contains a client-side plugin for an immediate fix, as well as source code and a diff that Keen can apply directly to the source.
https://www.reddit.com/r/spaceengineers/comments/f7ul3s/fix_for_server_is_not_responding_error/
So, I took rexxar's fix (thanks!) and I investigated it more. There's an even simpler fix I'm going to submit:
public static bool IsScreenOnTop(MyGuiScreenBase screen) { if (m_screensToAdd.Count > 0 || m_screens.Count == 0) return false; return m_screens[m_screens.Count - 1] == screen; }That's all of it. It replaces the old method that was there. The old method was doing something very odd to detect if the specific window was on top.
The trouble is, the mod downloading message is a MessageBox, and for some reason, it wasn't being checked. Since it was the topmost window, that old method returned true when it should have returned false.
I'll be submitting this fix directly to them. We'll see if they accept it.
EDIT: I have submitted it.
Pathetic!
How would you do this? Im new to this
Hello, Engineers!
Are you still experiencing this issue in the newest version 194.211? We made some adjustments that should fix this issue, at least some of the cases.
Thank you for all your information.
Kind Regards
Keen Software House: QA Department
Replies have been locked on this page!