SE not working because steam isnt online?

NoDrip shared this bug ago

Won't Fix

when i get on SE, it says on the news UI that steam is offline and when i try to play it says Error and idk how to fix it because i tried uninstalling and reinstalling but that didnt work. HECK !!! i even uninstalled steam and i was met with the same problem, i verified local files, checked if steam overlay was on and working....WHICH IT WAS.... so idk what to do anymore

i was trying to look for a solution for hours. apparently this doesnt happen often to people because theres little mention of it and theres no cure..really wish i could play SE :(

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I have the same bug

Replies (3)

Laura K ●

Hello NoDrip!

Sorry to hear you're experiencing this issue. I have done some research and have found a couple of people who had this issue. Can you please check in your Steam Parental controls? I believe these are now called 'family view' so make sure nothing is being blocked here. One user never enabled them but found that these were interacting with the ability to appear online in the game.

When you re-installed the game, did you make sure to clear everything (with a back up of course) just to make sure nothing was left? If not, please do so:

Make a backup of save files
Remove the SpaceEngineers folder from the AppData
Uninstall the game Install the game
Copy the backup to Saves
Run the game, test it

I would also try the following which fix a wide variety of issues (although some you have tried)

Verify your game files in Steam

Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

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Delete SpaceEngineers.cfg file

It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers

Make sure your operating system is fully updated

Kind Regards

Laura, QA Department

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NoDrip ●

On Tue, Nov 30, 2021 at 7:29 AM <support@keenswh.com> wrote:

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Laura K ●

Hello, NoDrip!

Sadly no comment was posted

Kind Regards

Laura QA Department

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QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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